[Hiring] Senior Technical Product Owner @Cotiviti

Role Description

The Sr. Technical Product Owner (STPO) is responsible for driving solution definitions that support business ideas and product concepts that can be turned into application software solutions. The STPO works at a team, program, and enterprise level, gathering needs and translating those into testable requirements.

The STPO has deep domain knowledge and strong experience in collaborating with a diverse team including product managers, software developers, testers, and teams such as Client Services, Operations, Clinical, Data Science, and Marketing.

This STPO position will be focused on Pharmacy claim processing and auditing, and developing innovative solutions for improving billing accuracy and providing real-time recommendations to pharmacists and patients. The STPO must quickly understand needs, develop specifications for new products, and at times support product integration efforts across multiple products.

Responsibilities

• Conduct interviews and requirement workshops with a cross-discipline team to elicit understanding of business needs.
• Collaborate with key stakeholders and development team to drive a solution that meets the program level objectives and vision.
• Collaborate directly with Product, Business, and development teams in the creation and maintenance of requirements (Features and User Stories).
• Refinement of program backlog and preparation/readiness.
• Prioritize and maintain the team backlog.
• Acceptance of specifications or user stories to be completed at the end of each iteration/sprint.
• Ability to mentor other onshore or offshore Technical Product Owners (TPO).
• Collaborate across teams (program level) and value streams (portfolio level).
• Lead discussions and plan roadmap on large projects with Architecture team for new product and enterprise initiatives.
• Complete all responsibilities as outlined on annual Performance Plan.
• Complete all special projects and other duties as assigned.
• Must be able to perform duties with or without reasonable accommodation.

Qualifications

• Bachelor’s degree in Information Technology, Business, or related field with significant Pharmacy experience (Medical Bill Review; Group Health or P&C Medical).
• Advanced degree in Pharmacy preferred (ex. Doctor of Pharmacy).
• 10 years business experience.
• 7+ years’ experience in various aspects of Pharmacy operations, including store operations and/or corporate operations.
• Experience with systems modeling, user interface design and prototyping, decision trees, or data flow tools.
• Expert use of analysis, documentation, and presentation tools such as Microsoft Word, Excel, PowerPoint, Visio, JIRA, etc.
• Excellent verbal, communication, and interpersonal skills; team player.
• Strong written skills showing the ability to convey functional details accurately in a well-structured and precise manner that describe end user problems and solutions.
• Proven problem-solving skills, is logical and analytical.
• Ability to learn healthcare domain quickly (prior healthcare experience desired).
• A wide degree of creativity and latitude is expected.

Requirements

• Ability to reason logically and make sound decisions, to consider alternative and diverse perspectives, to communicate effectively both orally and in writing, to remain poised under all circumstances, and to interact effectively with people in a positive manner that engenders confidence and trust.
• Ability to learn new tasks and incorporate new tasks into workload.
• Ability to work effectively and efficiently in high stress and conflict situations.
• Ability to simultaneously address multiple complex problems.
• Ability to multitask without loss of efficiency or accuracy, including the ability to perform multiple duties from multiple sources.
• Ability to work and sustain attention with distractions and/or interruptions.
• Ability to interact appropriately with a variety of individuals including customers/clients.
• Ability to deal with people under adverse circumstances.
• Ability to work as an integral part of a team.
• Ability to maintain regular attendance and be punctual.
• Ability to understand, remember and follow verbal and written instructions.
• Ability to complete assigned tasks without direct supervision.
• Ability to exercise independent judgment and make decisions.
• Ability to perform under stress and/or in emergencies.
• Ability to perform in situations requiring speed, deadlines, or productivity quotas.

Physical Requirements and Working Conditions

• Communicating with others to exchange information.
• Assessing the accuracy, neatness and thoroughness of the work assigned.
• Must be able to provide high-speed internet access/connectivity and office setup and maintenance.
• Must be able to provide a dedicated, secure work area.
• Remaining in a stationary position, often standing or sitting for prolonged periods.
• Repeating motions that may include the wrists, hands and/or fingers.

Benefits

• Base compensation ranges from $135,000 to $155,000 per year.
• This role is eligible for discretionary bonus consideration.
• Cotiviti offers a competitive benefits package including medical, dental, vision, disability, and life insurance coverage.
• 401(k) savings plans.
• Paid family leave.
• 9 paid holidays per year.
• 17-27 days of Paid Time Off (PTO) per year, depending on specific level and length of service with Cotiviti.