[Hiring] Senior Technical Product Owner @CSI

Role Description

The Senior Technical Product Owner plays a critical leadership role in shaping product strategy, defining roadmaps, and driving value delivery in partnership with Product Management. This role bridges the gap between business needs and technical execution, ensuring that customer-facing solutions are innovative, scalable, and aligned with organizational goals. This individual is a strong communicator and collaborator who thrives in a fast-paced, technology-driven environment. They work cross-functionally with engineering, product, support, and customers to deliver high-impact solutions while energizing stakeholders and teams around the product vision.

What You’ll Do

• Lead with Vision
  • Partner with Product Managers, business teams, and customers to define product strategies, goals, and vision
  • Drive product initiatives that deliver meaningful value to customers and stakeholders
• Own and Execute the Roadmap
  • Translate customer needs, technical requirements, and engineering input into clear, prioritized roadmaps
  • Support ongoing roadmap development, including migration and integration initiatives
• Driving Agile Delivery
  • Own and manage the product backlog, ensuring it is well-groomed and prioritized
  • Break down features into user stories and define clear acceptance criteria
  • Collaborate closely with engineering teams to ensure successful delivery
• Act as a Technical Liaison
  • Serve as the primary point of contact between product and development teams
  • Facilitate communication, resolve issues, and manage competing priorities
  • Support back-and-forth discussions to refine technical requirements
• Support Product Development & Operations
  • Work with support and implementation teams to address product-related questions
  • Participate in vendor interactions and support third-party integrations
  • Assist with QA/testing efforts to ensure product quality
• Lead Cross-Functional Collaboration
  • Engage with stakeholders including engineering, product, support, implementation teams, and customers
  • Communicate progress, risks, and updates to senior leadership effectively
  • Act as a domain expert across assigned product areas
• Drive Technology Transformation
  • Contribute to initiatives such as cloud migration, APIs, and microservices development
  • Support integration and consolidation of platforms to deliver best-in-class solutions
• Mentor and Influence
  • Provide informal mentorship to junior Product Owners and team members
  • Help evolve processes, tools, and best practices across the product organization

Qualifications

• Minimum of 6+ years of relevant experience, including:
• 4+ years in Agile/SDLC environments
• 3+ years managing product roadmaps and backlogs
• Strong experience translating business needs into technical requirements
• Hands-on experience with APIs, integrations, and web services
• Familiarity with product tools such as JIRA, Aha, Confluence, and Figma
• Experience working with large, cross-functional development teams
• Strong communication, stakeholder management, and problem-solving skills
• Ability to balance technical depth with product strategy

Requirements

• Preferred experience in FinTech or banking environments
• Exposure to digital banking products (e.g., payments, card management, bill pay)
• Certifications such as SAFe, CSPO, PSPO, or similar

Benefits

• Fully remote work environment with flexibility, supported by a collaborative and highly engaged team
• Fast-paced, Agile development setting with cross-functional teams including engineering, product management, support, and implementation
• High-visibility role with regular interaction with senior leadership and key stakeholders across the organization
• Frequent collaboration with distributed teams across multiple time zones, with a preference for alignment to core business hours
• Opportunity to work on impactful FinTech solutions, including digital banking platforms, payments, and product integrations
• A culture that values innovation, ownership, and continuous improvement, with a strong focus on delivering customer value
• Occasional in-person collaboration may be available but is not required