[Hiring] Senior Technical Product Manager @Jack Henry

Role Description

We are seeking a Senior Technical Product Manager to join our digital banking team and lead the strategy and evolution of data products such as enterprise data hubs and Google BigQuery solutions. You’ll partner with engineering, analytics, and business teams to turn complex data capabilities into secure, scalable products that help financial institutions access trusted insights, make informed decisions, and deliver better experiences to their account holders.

This position may be worked remotely within the United States, with the exception of California. All positions, regardless of location, may require an onsite interview or in-person onboarding requirement to verify your identity.

What you’ll be responsible for:

• Designs, modifies and manages activities for a specific product or group of products from product definition and planning through production and release.
• Serves as the central resource with design, process, test, quality and marketing as the product(s) move to completion and release.
• Tracks statistics of product adoption by customer base and translates feedback into enhancement recommendations.
• Ensures a smooth turnover to the implementation or support organizations that includes planning, training and hand off.
• Establishes and interacts with user community (e.g., focus groups, crowdsourcing, customer fact finding, etc.).
• Creates and maintains the product vision/roadmap.
• Participates in the rollout of marketing plans/campaigns.
• Creates alpha and beta program definition and coordinates execution.
• Creates standard demonstrations (and occasional participation in customer demonstrations).
• Provides demonstration training to Sales.
• Promotes investigation and application of new technologies and industry trends to product management activities.
• Ensures that products meet specifications and quality goals.
• May assist less experienced peers.
• May perform other job duties as assigned.

Qualifications

• Minimum of 6 years of experience in product management, product owner, technical business analyst, or hands-on experience building apps or digital products you own.

Requirements

• Bachelor’s degree.
• Experience managing cloud-based data products or platforms, including enterprise data hubs, data warehouses, or analytics solutions such as Google BigQuery.
• Understanding of data product concepts, including data ingestion, governance, accessibility, quality, privacy, and analytics.
• Ability to translate technical data capabilities into customer-focused use cases and measurable business outcomes.
• A genuine curiosity about how people interact with their finances and a desire to understand the problems behind the problems.
• Comfortable working alongside designers and engineers, asking good questions, and learning quickly in an environment that moves fast.
• Strong communication skills that allow you to take something complex and explain it in a way that makes sense to anyone in the room.
• A fascination with how AI can make product managers more effective, from sharpening research and discovery to accelerating how quickly ideas can be tested and refined.
• Able to use independent judgment to plan, prioritize and organize a diversified workload.
• General knowledge of research procedures concerning development of new technologies.
• Comfortable working in a remote environment, using Slack, Google, and other remote-friendly modern toolsets.

Benefits

• Comprehensive benefits designed to support your physical, mental, and financial health.