[Hiring] Senior Technical Product Manager @Keyfactor, Inc.

Role Description

The Principal Product Manager for Command Certificate Lifecycle Management is responsible for defining and executing the vision, strategy, and roadmap for the Command Certificate Lifecycle Management product line. This role requires deep expertise in cryptographic security, machine identity management, and SaaS/on-prem hybrid solutions. The Principal Product Manager will drive Command Certificate Lifecycle Management’s evolution as the central certificate lifecycle management platform, ensuring it delivers innovative, scalable, and compliant solutions that address the needs of enterprise customers and strategic partners.

Job Responsibilities

• Product Vision & Strategy: Establish and communicate a compelling vision for Command Certificate Lifecycle Management, aligning with company strategic objectives and the evolving landscape of certificate lifecycle management, machine identity governance, and compliance (e.g., FedRAMP, PQC readiness).
• Roadmap Ownership: Develop and maintain Command Certificate Lifecycle Management’s product roadmap, prioritizing initiatives such as certificate discovery, lifecycle automation, policy enforcement, deployment flexibility, advanced analytics, and integrations across the Keyfactor platform.
• Lifecycle Management: Oversee the Command Certificate Lifecycle Management product lifecycle from ideation through launch and continuous improvement, ensuring timely, high-quality releases for both SaaS and on-prem deployments. Lead the transition from POC to production, addressing friction points and supporting enablement motions.
• Market & Customer Insights: Conduct deep market research and engage with customers, partners, and industry stakeholders to identify emerging trends (e.g., PQC, SAST, CI/CD integration), competitive dynamics, and evolving customer needs.
• Cross-Functional Leadership: Collaborate with engineering, design, documentation, support, and go-to-market teams to deliver cohesive, customer-centric solutions. Champion the use of dedicated Confluence spaces and Zendesk for Command Certificate Lifecycle Management documentation and support resources.
• Requirements & Execution: Translate strategic goals into detailed product requirements, user stories, and acceptance criteria. Guide development teams to deliver features such as cryptographic asset discovery, policy enforcement, and advanced analytics.
• Performance & Optimization: Monitor Command Certificate Lifecycle Management’s performance using data analytics and customer feedback. Drive iterative improvements, focusing on security, scalability, and user experience.
• Stakeholder Engagement: Serve as the primary point of contact for Command Certificate Lifecycle Management, providing regular updates to executive leadership, field teams, and strategic customers.
• Mentorship & Team Development: Mentor product managers and cross-functional contributors, fostering a culture of innovation, technical excellence, and continuous learning.

Qualifications

• Bachelor’s degree in Computer Science, Engineering, or related field.
• Proven experience in product management for security, SaaS, or enterprise software.
• Deep understanding of cryptographic technologies, machine identity management, and agile methodologies.
• Exceptional communication and leadership skills, with a track record of cross-functional collaboration.
• Proficiency with product management tools (e.g., JIRA, Confluence) and data analytics platforms.

Preferred Qualifications and Skills

• Master’s degree (MS, MBA, or related).
• Certified Product Manager (CPM) or equivalent.
• Experience with FedRAMP, PQC, SAST, or CI/CD pipeline integrations.
• Familiarity with UX/UI best practices and technical documentation strategies.
• Demonstrated ability to drive SaaS and on-prem product launches and migrations.

Travel Requirements

• Up to 10% travel time required.

Compensation

• Salary will be commensurate with experience.

Benefits

• Second Fridays (a company-wide day off on the second Friday of every month minus November and December due to the Holiday schedule).
• Comprehensive benefit coverage globally.
• Paid Parental Leave is available to new parents.
• Competitive time off globally.
• Dedicated employee-focused ambassadors via Key Contributors & Culture Committees.
• DIVERSE Commitment for a more inclusive and diverse future in business, society, and technology.
• The Keyfactor Alliance Program to support DEIB efforts.
• Wellbeing resources, wellness allowance, mindfulness app free membership, Wellness Wednesdays.
• Global Volunteer Day, company non-profit matching, and 3 volunteer days off.
• Monthly Talent development and Cross Functional meetings to support professional development.
• Regular All Hands meetings – followed by group gatherings.

Our Core Values

• Trust: We deliver security software and solutions where trust and openness are of the highest importance for our customers.
• Customers: We strategize, operate, and execute through a customer-centric view.
• Innovation: The speed of change is accelerating; we are committed to stay ahead of the innovation curve.
• Agility: We thrive in high-paced and continually changing environments.
• Respect: Respect for all is what unites us.
• Teams: Vision and goals are not individually achievable – they require teamwork.

Equal Opportunity Employment

Keyfactor is a proud equal opportunity employer including but not limited to veterans and individuals with disabilities.

Reasonable Accommodation

Applicants with disabilities may contact a member of Keyfactor’s People team via [email protected] and/or telephone at 1.216.785.2990 to request and arrange for accommodations at any time.