[Hiring] Senior Product Owner @Verisma

Role Description

The Sr. Product Owner, Care Coordination Services (CCS) is the day-to-day owner of the product backlog for Verisma's Care Coordination product line. Reporting into Product Management, the Sr. Product Owner translates product strategy and customer requirements into well-defined user stories, acceptance criteria, and prioritized sprint work that engineering can execute against.

This is an execution-focused, team-facing role. The Sr. Product Owner partners closely with engineering, QA, design, and product management to keep the build cycle moving:

• Refining the backlog
• Clarifying requirements
• Accepting delivered work
• Removing ambiguity

While the Product Manager owns the product vision, roadmap, market positioning, and pricing, the Sr. Product Owner owns how that vision gets built — sprint by sprint — and is accountable for the quality and predictability of what the scrum team delivers.

Duties & Responsibilities

• Owning, refining, and prioritizing the CCS product backlog in support of the roadmap
• Writing clear user stories and acceptance criteria, and accepting completed work
• Acting as the primary point of contact for engineering on requirements questions during the sprint
• Partnering with Product Management on discovery, customer feedback, and release readiness for new CCS products
• Lead backlog refinement, sprint planning, daily standup, sprint review, and retrospective ceremonies as the product representative on the scrum team
• Translate roadmap initiatives into release plans, epics, features, and stories that engineering can size and commit to
• Make day-to-day prioritization and trade-off decisions inside the sprint; escalate scope or roadmap-level decisions to the Product Manager
• Accept completed user stories against acceptance criteria and confirm release readiness
• Partner with engineering and QA to triage defects, clarify edge cases, and resolve ambiguity quickly
• Coordinate with UX/design to ensure flows and mockups are in place ahead of development
• Support Product Management on customer discovery, user interviews, and validation sessions
• Maintain product documentation: PRDs, user stories, release notes, internal training materials, and post-launch updates
• Support release activities including UAT coordination, customer pilot management, and internal enablement of sales, implementation, and customer success teams
• Track and report sprint and release metrics; surface risks early
• Contribute to competitive and market awareness by reviewing customer feedback, support tickets, and field input
• Act as a connective tissue across product, engineering, QA, design, customer success, and implementation for the CCS product line
• Leverage AI tools to accelerate product operations
• Perform other appropriate duties, as assigned
• Live by and promote Verisma Core Values

Qualifications

• Bachelor's degree in Business, Healthcare Administration, Computer Science, or a related field, preferred
• Minimum of 3-5 years' experience as a Product Owner, Business Analyst, or similar role on a software product team
• Demonstrated experience owning a product backlog in an Agile/Scrum environment
• 2+ years of experience in healthcare technology, with preference for Care Coordination, Health Information Management, Release of Information, EHR/EMR, referral management, clinical workflow, or related domains
• Hands-on experience with backlog and project tooling such as Azure DevOps, Jira, or equivalent
• Competency in Microsoft applications including Word, Excel, PowerPoint, and Outlook
• Strong analytical skills
• Excellent teamwork skills and proven ability to collaborate with engineers, designers, QA, and product managers
• Ability to extract requirements from internal business stakeholders and customers
• Exceptional oral and written communication skills
• Strong organizational skills and exceptional attention to detail
• Ability to perform comfortably in a fast-paced, deadline-oriented environment
• Ability to work independently as a self-starter while taking direction from Product Management
• Must be able to travel up to 25% of the time, as needed

Preferred Qualifications

• Demonstrated hands-on use of AI tools in day-to-day product operations
• Certified Scrum Product Owner (CSPO), SAFe Product Owner/Product Manager (POPM), or equivalent certification
• Working familiarity with the U.S. healthcare provider environment, HIPAA, and basic awareness of interoperability standards
• Experience supporting 0-to-1 product builds
• Experience with referral management, intake/forms automation, or care coordination workflow products
• Familiarity with AI/ML-enabled product features applied to clinical or administrative workflows