[Hiring] Senior Product Manager, Platform UI @Kentik

Role Description

As a Senior Product Manager for Platform UI, you will own the roadmap and execution for the user experience across Kentik’s platform. You will work at the intersection of product, design, and engineering to create a unified, high-quality experience that enables network professionals to move seamlessly across products and workflows.

• Own and drive the product roadmap for platform UI, balancing user experience improvements, cross-product consistency, and feature delivery.
• Define and evolve a coherent information architecture, navigation model, and interaction patterns across the platform.
• Partner closely with platform and backend product teams to align on shared data models, APIs, and platform primitives that power the UI.
• Translate customer research, product usage data, and domain expertise into clear product requirements and prioritized work.
• Identify UX inconsistencies, redundant patterns, and fragmentation across products, and drive alignment toward a unified experience.
• Work closely with design to ensure high-quality, usable, and scalable user experiences.
• Engage regularly with customers including network engineers, NetOps teams, and SREs to validate direction and uncover unmet needs.
• Define success metrics for platform UI initiatives and measure impact post-launch.
• Support cross-product decisions that impact the overall user experience across Kentik.
• Identify opportunities to integrate AI-driven capabilities such as intelligent alerting, natural language interfaces, and contextual recommendations into the UI.

Qualifications

• 6+ years of product management experience, ideally in infrastructure, networking, or observability domains.
• Experience owning UI, UX, or platform experience initiatives across multi-product systems.
• Strong UX and product design sensibility, with the ability to partner deeply with design and articulate clear user experience principles.
• Experience working in complex product environments with multiple teams, products, and legacy considerations.
• Ability to drive alignment across engineering, design, and product teams without direct authority.
• Strong communication and stakeholder management skills.
• Comfort operating in ambiguous environments and making well-reasoned decisions with incomplete information.
• Familiarity with networking fundamentals and infrastructure concepts.

Requirements

• Our core data engine and platform are primarily written in Go.
• We use Node.js + Express for application serving, and React as our primary UI framework.
• We also use some JS and Python for tooling/scripting.
• In addition to our own database, we use Postgres, Kafka, MySQL, and Redis.
• Internal and public APIs expose both REST/JSON and gRPC endpoints.
• HAProxy, Envoy for API traffic routing and balancing.
• GitHub for source control, PRs, issues.
• Jenkins for automated builds.

Benefits

• 100% of premiums are paid by the company for health, vision, and dental coverage for you and your dependents.
• Annual Health Reimbursement Account (HRA) of $3,000 for an individual or $4,500 for a family.
• Paid family & medical leave.
• Open PTO, a quarterly Wellness Day, and a minimum of 10 paid holidays.
• 401(k) retirement account.
• Home office reimbursement.
• Stock options.