[Hiring] Senior Product Manager, Integrations @Duck Creek Technologies

Role Description

The Senior Product Manager, Integrations owns the product strategy, roadmap, and execution for Duck Creek’s integration portfolio.

• Drive a unified integration strategy across the Duck Creek suite, encompassing iPaaS strategy, Anywhere Managed Integrations (AMI/AEI), API strategy, Connectors, and agentic extensibility solutions.
• Ensure integration capabilities are designed in the context of Duck Creek’s broader platform services, including Identity and Access Management (IAM), Eventing and CQRS frameworks, shared services, and agentic platform frameworks.
• Report to the Director of Cloud Platform Product Management and partner closely with Engineering, Architecture, Product, Customer Success, and cross-functional stakeholders.
• Define and own the product strategy and roadmap for Duck Creek’s iPaaS and integration portfolio.
• Own the product vision for how insurance carrier customers build, manage, and monitor integrations with third-party systems.
• Partner with Engineering and Architecture to evaluate and recommend integration platform technologies.
• Define the API strategy, including API lifecycle management, versioning, developer experience, partner ecosystem enablement, and governance.
• Drive the Connector and AMI/AEI strategy, determining which pre-built integrations to maintain, retire, or migrate.
• Provide product leadership for agentic extensibility capabilities.
• Collaborate with Customer Success, Professional Services, and Sales to understand carrier integration pain points.
• Translate complex integration and platform architecture decisions into clear, prioritized product capabilities.
• Establish and maintain governance frameworks for integration quality, security, monitoring, and lifecycle management.
• Define how the integration portfolio intersects with Duck Creek’s shared platform services.
• Partner with Product Owners on the platform services team to align integration and platform services strategies.
• Evaluate and recommend platform patterns and frameworks that improve developer experience.

Qualifications

• Bachelor’s or Master’s Degree and/or equivalent experience relevant to functional area.
• 6+ years of experience in product management within SaaS, PaaS, or enterprise software environments.
• Demonstrated experience owning integration, platform, or infrastructure product domains.
• Track record of driving platform or integration strategy across multiple product lines or business units.
• Experience evaluating, selecting, and driving adoption of third-party platform technologies.
• Working knowledge of API design and lifecycle management.
• Familiarity with cloud-native architectures, multi-tenant SaaS platforms, and Azure or equivalent cloud infrastructure.

Requirements

• Experience with embedded iPaaS or OEM integration platform strategies.
• Knowledge of P&C insurance business processes, carrier operations, or InsurTech product environments.
• Experience with Identity and Access Management (IAM), event-driven architectures, or shared services platform design.
• Exposure to agentic AI frameworks, AI-driven automation, or extensibility platform design.
• Experience working with or migrating from legacy integration engines to modern iPaaS or API-first architectures.
• Practical experience using AI and LLM tools to accelerate product management workflows.
• Working familiarity with agentic AI frameworks and patterns.
• Familiarity with insurance data standards, bureau integrations, or financial services integration patterns.
• Ability to decompose complex integration and platform architecture problems into structured, prioritized product capabilities.
• Skill in evaluating platform technologies and making build-vs-buy-vs-partner recommendations.
• Working knowledge of event-driven architecture patterns and how they apply to integration and platform services.
• Understanding of API governance, versioning strategies, and developer experience considerations.
• Ability to synthesize input from various stakeholders into coherent product decisions.
• Strong written and verbal communication skills across technical and business audiences.
• Ability to drive initiatives forward within defined strategic direction and governance models.
• Sound judgment in surfacing risks, trade-offs, and dependencies with recommendations.
• Ability to manage ambiguity and shifting priorities in complex environments.
• Consistent accountability for commitments, timelines, and outcomes.
• Comfort working across organizational boundaries, influencing without direct authority.

Benefits

• Flexible work environment.
• Medical, dental, vision, life, and disability insurance.
• 401(k) retirement plan with match (6% employer match up to $12,000 annually).
• Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA).
• Paid holidays, vacation, and volunteer time.
• Employee Assistance Program (EAP).