[Hiring] Senior Product Manager, Eligibility & Learning Enablement @Humana

Role Description

Join a world-class marketing organization creating the best possible engagement experience for millions of members. We are seeking a Lead Product Manager to drive the evolution of the data foundation powering Humana's enterprise Next Best Action (NBA) decisioning capability. This role will serve as the product leader responsible for defining, prioritizing, and scaling the data assets required to enable personalized, context-aware engagement across channels and business functions.

• Lead the product strategy, roadmap, and backlog for the NBA Foundation team, ensuring alignment with the broader NBA vision and enterprise priorities.
• Serve as Product Owner for an agile scrum team, driving prioritization, backlog refinement, sprint planning, acceptance criteria, and delivery outcomes.
• Partner with business stakeholders to understand emerging Next Best Action use cases and translate business objectives into scalable business requirements.
• Define and maintain the capabilities necessary to support decisioning, eligibility, completion indicators, measurement, and reporting across NBA use cases.
• Collaborate with information owners, engineering teams, architects, and enterprise data organizations to identify, onboard, and operationalize required data assets.
• Establish and maintain a comprehensive inventory of NBA assets, including current availability, future needs, dependencies, and onboarding status.
• Drive alignment across product, business, data, and technology teams to ensure solution readiness supports planned roadmap delivery.
• Identify opportunities to reuse existing enterprise and NBA assets, reducing redundancy and accelerating solution delivery.
• Anticipate future capability needs and help define common, reusable data capabilities that support broader adoption of NBA across the enterprise.
• Proactively identify and manage risks, dependencies, and prioritization conflicts that could impact use case delivery or strategic objectives.
• Promote consistent documentation, governance, and information management practices that improve scalability, transparency, and delivery effectiveness.
• Partner with NBA product teams to ensure alignment between capability availability and downstream platform capabilities, including decisioning, user experience, reporting, and channel activation.

Qualifications

• Bachelor's degree in Business Administration, Information Technology, Computer Science, Data Management, Marketing, or a related field, or equivalent professional experience.
• Demonstrated experience in Product Management, Product Ownership, Data Product Management, Business Analysis, or a related discipline working across business and technology teams.
• Experience serving as a Product Manager, Product Owner, or similar role supporting agile software development teams.
• Experience translating business needs into clear requirements, user stories, acceptance criteria, and prioritized development backlogs.
• Experience identifying, documenting, and defining business and information requirements that support business capabilities across multiple use cases, products, or lines of business.
• Strong understanding of enterprise data concepts, including data sourcing, business definitions, data quality, metadata, dependencies, and data availability.
• Demonstrated ability to navigate complex enterprise environments and identify appropriate data sources required to support business objectives.
• Experience partnering with data engineering, analytics, architecture, or enterprise data teams to deliver business capabilities.
• Experience managing dependencies across multiple technology teams, products, or business initiatives.
• Strong analytical and problem-solving skills with the ability to identify risks, gaps, dependencies, and opportunities before they impact delivery.
• Strong organizational skills with the ability to manage multiple priorities and coordinate work across concurrent initiatives.
• Excellent written and verbal communication skills, including the ability to translate between business needs and technical requirements.
• Demonstrated ability to influence outcomes and build alignment across stakeholders in a large, matrixed organization.

Requirements

• Experience working within Humana’s enterprise ecosystem, platforms, or shared services organizations.
• Experience in healthcare, health insurance, financial services, or another highly regulated industry.
• Experience supporting personalization, decisioning, customer engagement, marketing technology, or customer experience platforms.
• Demonstrated success operating in ambiguous environments and helping define scalable capabilities for emerging business needs.

Benefits

• Medical, dental and vision benefits.
• 401(k) retirement savings plan.
• Time off (including paid time off, company and personal holidays, paid parental and caregiver leave).
• Short-term and long-term disability.
• Life insurance and many other opportunities.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$104,000 - $143,000 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Application Deadline

11-06-2026