[Hiring] Senior Product Manager Digital Health AI @CVS Health

Role Description

The Senior Manager, Digital Product leads product management for AI-enabled health experiences, including digital assistant capabilities for Health100 — a first-of-its-kind, AI-native consumer engagement platform designed to meaningfully connect health information across the fragmented healthcare ecosystem and make it actionable.

The H100 platform enables a uniquely patient-centric experience that leverages data, context, and intelligence to provide an always-on personal healthcare partner that helps consumers better understand their health and navigate care. Front and center to that is Haio — an AI conversational assistant powering this end-to-end experience.

You'll have the opportunity to help build, from the ground up, a connected and personalized healthcare product that bridges pharmacy, insurance, clinical, and health records data to the benefit of our users. You’ll set product vision and strategy, define measurable outcomes, and lead the discovery and delivery of AI-powered products in close partnership with engineering, design, data science, clinical, legal, compliance, and business stakeholders.

You bring a deep understanding of product management within the AI space, experience with LLM-driven conversational workflows in the healthcare space, and the ability to translate amorphous opportunities into scalable, best-in-class digital experiences.

What you'll do

• Own product vision, strategy, and roadmap for AI-enabled health assistant (Haio) experiences within Health100.
• Identify high-value opportunities to apply AI, personalization, and intelligence to transform connected health data into actionable insights.
• Translate complex customer needs, healthcare journeys, longitudinal health records, clinical context, and ecosystem data into clear product requirements.
• Partner closely with engineering, design, data science, clinical, legal, compliance, privacy, security, and business teams.
• Lead discovery and experimentation for assistant-driven experiences.
• Define success metrics tied to customer outcomes, engagement, product performance, quality, safety, trust, and business value.
• Balance customer impact, clinical safety, responsible AI considerations, business priorities, technical feasibility, and speed to market.
• Influence cross-functional partners and senior leaders to align on product direction and key trade-offs.
• Communicate clearly in executive settings regarding product strategy, roadmap, customer impact, and progress against measurable outcomes.

Qualifications

• 7+ years of product management experience in a digital environment.
• 7+ years of experience defining successful metrics before launch.
• 7+ years of experience in healthcare, digital health, clinical workflows, health data, interoperability, pharmacy, benefits, care navigation, or consumer health engagement.
• 7+ years of stakeholder management experience with influencing skills.
• 7+ years of experience translating complex technical, data, clinical, or operational concepts into clear product decisions.
• 7+ years of experience communicating with senior leaders.
• Up to 10% of travel annually.
• The ability to work east coast business hours.

Requirements

• Familiarity with responsible AI considerations.
• Experience working with platforms or ecosystems that aggregate data across multiple sources.
• Experience building products that help users interpret complex information.
• Highly organized and detail-oriented; strong ownership and accountability.
• Bias for action and entrepreneurial mindset.
• Strong persuasion skills grounded in clear, data-driven reasoning.
• Passion for creating transformative user experiences grounded in direct customer engagement.

Benefits

• Comprehensive benefits package designed to support physical, emotional, and financial well-being.
• Medical, dental, and vision coverage.
• Paid time off.
• Retirement savings options.
• Wellness programs and other resources, based on eligibility.

Pay Range

The typical pay range for this role is: $130,295.00 - $260,590.00. This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.