Role Description
As Senior Product Manager, Digital Growth, you will own the checkout experience end-to-end across Dutchieโs digital ordering channels: Hub, E-commerce, Kiosk, and Mobile App. This is a metrics-driven growth role focused squarely on late-funnel optimization, where small improvements have outsized revenue impact.
Youโll operate at the intersection of checkout, payments, and loyalty, acting as the DRI for key growth metrics including:
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Pay-by-Bank adoption
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Loyalty sign-ups and redemptions
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Logged-in shopping
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Conversion through checkout
This role brings rigor to experimentation, uplevels how the team uses data, and turns insight into sustained growth. This is a high-visibility role with regular exposure to senior leadership and direct influence over two of Dutchieโs fastest-growing surfaces: Payments and Loyalty.
What You'll Do...
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Own the checkout experience across all digital channels, defining a clear vision and executing a roadmap that reduces friction and increases conversion.
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Act as the single-threaded owner for late-funnel KPIs, including checkout conversion, Pay-by-Bank adoption, loyalty sign-ups and usage, redemptions, AOV, and logged-in shopping rate.
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Bring strong experimentation rigor to the team by designing, running, and scaling A/B tests that directly impact revenue and engagement.
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Drive Pay-by-Bank (PBB) sign-ups and usage by embedding it naturally into checkout flows and payment decision points.
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Increase loyalty value realization by integrating sign-up, points visibility, and redemption directly into checkout.
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Leverage personalization, cart toppers, promotions, and incentives within checkout to increase cart size and completion.
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Partner closely with design, engineering, data, marketing, and payments teams to ship, measure, and iterate quickly.
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Use quantitative and qualitative insight to identify friction points, validate hypotheses, and prioritize the highest-impact opportunities.
Qualifications
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5+ years of product management experience, with clear ownership of checkout or late-funnel growth surfaces.
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A strong data-driven background, including hands-on experience with A/B testing, experimentation frameworks, and KPI ownership.
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Demonstrated success driving growth metrics such as conversion, AOV, login rate, loyalty adoption, or payment mix.
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Experience working with payments systems, checkout flows, or financial products within a consumer environment.
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Comfort using data directly (SQL proficiency or equivalent) to inform decisions and measure impact.
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A growth mindset paired with strong product judgment โ you know when to test, when to ship, and when to double down.
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Excellent cross-functional communication skills and the ability to influence without authority.
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Bonus: Experience with ACH or bank-based payment products, loyalty programs, or rewards ecosystems.
Benefits
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We are targeting a starting salary of $149,000 - $201,000 based on the intended level for this role.
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Full medical benefits including dental and vision plans to ensure you always have the best care.
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Equity packages in the form of stock options to all employees.
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Technology (hardware, software, reading materials, etc.) allowance.
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Flexible vacation and sick days.