[Hiring] Senior Product Manager, CRM @Affinity.co

Role Description

As a Senior Product Manager, you'll be part of a talented team of PMs owning product definition, development, and strategy for the CRM product, Affinity's core and most highly-used product. You'll define the product roadmap for your area of ownership and collaborate with cross-functional teams throughout the product development lifecycle.

• Conduct user research
• Lead teams through design and engineering sprints
• Define and study analytics
• Ship Affinity's next great idea

In this role, you'll own a wide, business-critical set of capabilities at the heart of Affinity's CRM, the tools that dealmakers use every day to source, track, and close their most important deals. You'll be accountable for a large, mature surface area while driving what may be the most exciting AI opportunity in the product.

• Build on Affinity's foundation as a self-building CRM
• Deliver ambient, AI-driven intelligence
• Tailor solutions across multiple personas and markets

This is a high-impact, high-complexity ownership area at the center of Affinity's CRM experience.

You’re excited about this opportunity because you will:

• Foster a deep understanding of our core markets and customer needs through research, data analysis, and engagement with sales, marketing, customer success, and direct customer interactions.
• Lead deep dives into user needs and product analytics to collaborate on and define Affinity's CRM product roadmap.
• Develop product strategy for your ownership area, including business cases, high-level use cases, technical requirements, and potential revenue and ROI.
• Champion your positions as a strategic leader.
• Drive research and definition to translate product strategy into detailed requirements for prototyping and development.
• Partner closely with design and engineering to lead discovery, definition, design, and delivery plans, maintain the backlog, and drive the roadmap.
• Collaborate closely with engineering, design, marketing, customer success, and sales teams on the development, QA, and release of new features.
• Analyze customer feedback and new product ideas.
• Identify and define opportunities where AI can meaningfully improve core CRM workflows.
• Contribute to a product team culture of craft and continuous growth.

Qualifications

• 6+ years of product management experience at a SaaS company (enterprise software experience a plus).
• Experience working with engineering and design teams end-to-end to drive business impact.
• Experience working on complex products to create simple, easy-to-understand solutions.
• Experience managing complex product modernizations or platform migrations.
• Strong communication skills that foster cross-team collaboration.
• Deep understanding and empathy for users.
• A proven track record of design thinking and ruthless prioritization.
• A proven track record of solving complex user problems to drive measurable outcomes.
• Experience thinking about how AI can improve product workflows.
• A passion for Affinity and the problems we are solving.

Benefits

• Health Benefits: We cover both you and your dependents' extended health benefit premiums and offer flexible personal & sick days.
• Retirement Planning: We offer an RRSP plan to help you plan for your future.
• Learning & Development: We provide an annual education budget and a comprehensive L&D program.
• Wellness Support: We reimburse monthly for things like home internet, meals, and wellness memberships/equipment.
• Team Connection: Virtual team-building activities and socials to keep our team connected.

Compensation

A reasonable estimate of the current range is $152,000 to $190,000 CAD. Within the range, individual pay depends on various factors including geographical location and review of experience, knowledge, skills, and abilities of the applicant.

Additional Information

This job posting represents an active vacancy that we are currently seeking to fill.