[Hiring] Senior Product Manager, Agent CRM @Zillow

Role Description

As a Senior Product Manager, you'll own a core area of the FUB product end to end, focused on the workflows real estate teams rely on every day to manage leads, stay in touch with clients and grow their business. You’ll work directly with customers to make sure what you build moves their business forward. This is a high-impact role at a moment when AI is changing what a CRM does, and you'll help shape how that shows up in the product real estate teams use most.

• Set the strategy, roadmap and goals for your area, and define how we measure success.
• Spend time with agents and team leaders to understand how they work, and turn what you learn into clear problems and priorities.
• Use AI to build with your engineering, design and data science partners, moving from shared prototypes to shipped product in small, frequent increments.
• Take what you build all the way to customers, partnering with marketing, sales, support and customer success on launches, then talking with agents to see what worked and what to do next.

This role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice, which must be identified to the Company. U.S. employees may live in any of the 50 United States, with limited exceptions.

In California, Connecticut, Maryland, Massachusetts, New Jersey, New York, Washington state, and Washington DC the standard base pay range for this role is $151,700.00 - $242,300.00 annually. This base pay range is specific to these locations and may not be applicable to other locations.

In Colorado, Hawaii, Illinois, Maine, Minnesota, Nevada, Ohio, Rhode Island, Vermont, and Virginia the standard base pay range for this role is $144,100.00 - $230,300.00 annually. The base pay range is specific to these locations and may not be applicable to other locations.

In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Actual amounts will vary depending on experience, performance and location. Employees in this role will not be paid below the salary threshold for exempt employees in the state where they reside.

Qualifications

• 5+ years of product management experience, or equivalent experience.
• A track record of owning a product area end to end and shipping work that moved customer and business outcomes.
• Technical enough to work closely with engineers on AI systems and the data behind them.
• Already working differently because of AI. You can show us something you built, automated or prototyped yourself in the last year.
• Strong with data. You form hypotheses, test them with data, research and experiments, and act on what you learn.
• Customer-obsessed. You get energy from talking with users and staying close to how they work.
• A clear writer with a bias for action and good judgment about balancing speed with long-term quality.
• Nice to have: experience with B2B SaaS, CRM, workflow or data-heavy products.

Company Description

At Zillow, we’re reimagining how people move—through the real estate market and through their careers. As the most-visited real estate platform in the U.S., we help people navigate buying, selling, financing and renting with greater ease and confidence.

Whether you're working in tech, sales, operations, or design, you’ll be part of a company reshaping an industry and helping more people make home a reality.

How we work is a key part of that transformation. Through Cloud HQ, our strategic approach to distributed work, most employees have the flexibility to work from wherever they’re most productive—enabling us to move fast, stay connected and deliver on our people promise.

Zillow is honored to be recognized among the best workplaces in the U.S. Zillow was named one of FORTUNE 100 Best Companies to Work For® in 2026, and included on TIME’s America’s Best Companies 2026 list, reflecting our commitment to creating an innovative, inclusive, and engaging culture where employees are empowered to grow.

No matter where you sit in the organization, your work will help drive innovation, support our customers, and move the industry—and your career—forward, together.