[Hiring] Senior Product Manager @DealerOn

Role Description

We are seeking a customer-focused, data-driven Senior Product Manager to shape product direction and lead high-impact SaaS initiatives that deliver measurable value for dealerships, their consumers, and our business. The ideal candidate is a seasoned, technically grounded product manager who balances customer needs, technical feasibility, and business priorities, and who uses AI as a core part of how they work every day.

What You’ll Do

• Product Strategy & Roadmap
  • Partner with Product leadership to shape the roadmap around company goals and customer needs.
  • Use market trends, competitive insights, customer research, and product data to drive feature prioritization.
  • Balance short-term delivery with long-term platform scalability and product vision.
  • Lead initiatives that improve customer experience, product adoption, operational efficiency, and revenue.
• AI-Assisted Product Development
  • Build and test working prototypes to validate concepts with dealers and internal stakeholders.
  • Use AI to accelerate research synthesis, competitive analysis, requirements drafting, and documentation.
  • Define, scope, and measure AI-powered product capabilities, including success criteria, evaluation approaches, accuracy and reliability thresholds, and cost.
  • Define requirements for how DealerOn products connect with AI through protocols such as MCP (Model Context Protocol).
  • Assess where AI creates real value for dealers and shoppers, and where it introduces risk, before recommending it for the roadmap.
• Product Delivery
  • Lead collaboration across Engineering, UX, Marketing, Sales, Customer Success, Support, and Operations from concept through launch.
  • Write clear requirements, user stories, acceptance criteria, and process flows.
  • Facilitate backlog refinement, release planning, and release readiness.
  • Engage with engineering team as a technical peer, weighing performance and implementation trade-offs early.
  • Drive launches through validation, stakeholder communication, enablement, and post-release analysis.
  • Define success metrics, instrumentation, and KPI tracking with Engineering and Data teams.
• Customer Discovery
  • Collaborate with UX team for product discovery through customer interviews, workflow analysis, usability testing, and feedback synthesis.
  • Build deep knowledge of dealership operations, automotive retail workflows, digital marketing, and agency workflows.
  • Translate qualitative and quantitative research into unmet needs, workflow improvements, and scalable product opportunities.

Qualifications

• Bachelor’s degree or equivalent professional experience in Business, Technology, Marketing, Engineering, Computer Science, or a related field.
• 6+ years of SaaS product management experience, including leading complex initiatives in Agile environments.
• Technical product management experience, with a working understanding of how websites are built and rendered.
• Hands-on experience using AI tools such as Claude, ChatGPT, Lovable, Figma AI, etc.
• Experience defining or contributing to AI-powered product features, including setting success criteria and evaluating output quality, accuracy, and reliability.
• Strong command of discovery, prioritization, requirements, and success metrics across the full product lifecycle.
• Proven ability to influence cross-functional stakeholders, with strong analytical, communication, and organizational skills.
• Demonstrated ability to manage multiple concurrent initiatives and competing priorities.
• Track record of data-informed decisions using tools such as GA4 and Pendo.
• Proficiency with product management tooling such as Jira, Confluence, or Miro.
• Comfort leading independently through ambiguity in a fast-paced environment.

Preferred Qualifications

• Experience in automotive retail technology, dealership software, digital retailing, CMS platforms, CRM platforms, or automotive marketing solutions.
• Understanding of HTML, CSS, semantic HTML5, and structured data (Schema.org/JSON-LD).
• Familiarity with consumer shopping journeys, lead funnels, conversion optimization, and attribution.
• Experience defining requirements for MCP-based integrations or AI agent experiences.
• Formal product management training or certifications such as Pragmatic, Product School, CSPO, or similar.

Benefits

• Medical, dental and vision insurance
• Company matched 401K plan
• Flexible PTO + Sick Leave
• 6 weeks paid Parental Leave
• 8 Paid National Holidays
• Company-paid basic Life Insurance
• Voluntary supplemental Life Insurance
• Voluntary long-term/short-term disability insurance
• Voluntary Pet Insurance
• Optional Healthcare/Dependent Care FSA Account