[Hiring] Senior Product Manager @Iron Mountain

Role Description

At Iron Mountain, our Product Management team is responsible for providing the vision, execution, and analysis necessary to build and deliver customer-centric solutions based on deep industry expertise and years of delivery know-how. Our product teams are organized into small, focused teams to operate with speed and agility, while benefiting from the resources of an established information management leader.

We are looking for a Sr Product Manager with experience with Enterprise SaaS solutions to drive innovation in our AI powered Insight Digital Experience Platform (DXP), a key component of our Digital Business Unit. In this role, you will define the future of our Insight DXP Unify portfolio, a set of platform services and experiences designed to centralize access and visibility across physical and digital records, enable self-service records management and ensure uniform application of information governance across all records types.

What You’ll Do (Responsibilities)

• Deeply understand customer needs:
• Partner with customers and internal subject matter experts to understand customer needs.
• Lead customer migration from existing legacy applications to our next generation self-service records management experience.
• Drive adoption and ensure measurable value realization around physical-to-digital records management.
• Translate customer insights into actionable product roadmaps that cover records management, physical to digital transformation, and analytics/insights.
• Build product strategy and roadmap:
• Define and communicate the strategic roadmap for handling and deriving actionable insights from physical and physical-to-digital records management in our Insight DXP platform.
• Identify market opportunities, understand the market landscape, and drive innovation using AI-powered intelligence and automation.
• Ensure high-velocity execution and innovation:
• Develop detailed requirements, feature definitions, prioritize requirements, and remove roadblocks during the product development process.
• Deliver successful platform experiences to our ideal customer profile in a fast-paced environment.
• Drive cross-functional alignment:
• Work closely with engineering, design, marketing, sales, and operations teams to deliver scalable, secure, compliant, and impactful product capabilities.
• Collaborate with other product management teams for a cohesive end-to-end customer experience.
• Communicate product updates, roadmaps, and impact analyses to customers, partners, leadership, and key stakeholders.

Qualifications

• A strong bias toward action, and a proven track record of delivering SaaS products and enhancements to market at speed, and a curiosity for emerging technologies.
• Excellent communication skills and ability to navigate a matrixed organization are a must.
• 5-8 years of experience in a product manager role for a SAAS solution with global/international experience.
• Experience in driving large scale customer migrations.
• Experience in building AI and content-oriented applications is highly desired.
• Excellent analytical skills with demonstrated experience turning data into actionable insights.
• Experience with a Content Management, ECM, or Records Management solution a plus.
• Passionate about building functional and engaging customer experiences.
• Entrepreneurial mindset with a bias for customer-focused innovation and a strong sense of urgency.
• Experience with Agile SDLC and associated tools (e.g. Jira).
• Comfort in a rapidly changing environment with competing and shifting priorities.
• Proficiency in utilizing AI tools to enhance personal and team-wide PM effectiveness, including accelerated insight generation, rapid prototyping, and automated backlog management.
• Ability to quickly develop domain and customer expertise.
• Results oriented with a high degree of professionalism and integrity.
• BS required, (Engineering or Marketing preferred); MBA highly desired.

Requirements

• Occasional travel as needed.

Benefits

• Competitive compensation and benefits aligned with experience.
• Flexible work options/alternative work options to support work–life balance.
• Comprehensive health, wellness, and retirement plans.
• Opportunities for continuous learning and professional growth.