[Hiring] Senior Product Manager @Better Talent

Role Description

We are hiring for multiple Senior Product Manager roles across the Product organization. Track is the leading platform for professional Short Term Rental Property Managers. Each Senior PM will own a specific area of the Track product suite, and will help shape how AI, automation, and agentic workflows show up in that area for customers and internal teams alike.

About the Role:

• The Senior Product Manager owns the strategy, discovery, and delivery of an assigned product portfolio within TrackSuite.
• Accountable for business outcomes across the full product lifecycle, from problem definition and market validation through launch and iteration.
• Translate customer needs and market opportunity into a clear roadmap.
• Drive measurable improvement in adoption, retention, and revenue.
• This is an individual contributor role with high influence, partnering daily with Engineering, Design, Marketing, Sales, and Customer Success.

What You'll Do:

• Define and evolve the product strategy and roadmap for your assigned portfolio.
• Own measurable outcomes including adoption, retention, revenue impact, and customer efficiency gains.
• Balance near-term customer and revenue opportunities with long-term platform scalability and usability.
• Conduct continuous discovery with property managers, owners, guests, and internal teams to understand needs, pain points, and motivations.
• Use qualitative and quantitative insight to validate problems, test solutions, and inform prioritization.
• Translate strategy into well-defined initiatives, user stories, and acceptance criteria.
• Partner closely with Engineering and Design to deliver high-quality, customer-centered solutions.
• Define and track success metrics for every major initiative.
• Partner with Marketing on positioning, content strategy, and go-to-market execution for portfolio releases.
• Partner with Sales and Customer Success on enablement, adoption, and enterprise customer needs.
• Communicate roadmap, progress, and outcomes clearly to stakeholders across the organization.

How you will work with AI:

• Identify where AI and automation create meaningful customer value in your portfolio.
• Define requirements for AI-enabled features, including data inputs, guardrails, failure modes, and the level of human oversight required.
• Establish how AI feature quality is measured, monitored, and improved after launch.
• Partner with Engineering and Data to assess feasibility, data readiness, and cost to serve before committing to AI initiatives.
• Apply AI tools in your day-to-day product practice.

Qualifications

• 6+ years minimum of product management experience in B2B or B2B2C SaaS.
• Proven experience owning a customer-facing product area with clear revenue or conversion outcomes.
• Strong analytical skills, including hands-on use of product analytics and experimentation to drive decisions.
• Demonstrated success working closely with Engineering and Design on Agile teams.
• Comfort operating as a senior individual contributor with high ownership and accountability.
• Experience in travel, hospitality, eCommerce, or property management is strongly preferred.

Requirements

• Customer impact: core workflows that save property managers time, reduce friction, and improve guest and owner satisfaction.
• Business outcomes: increased adoption, retention, and upsell across the platform.
• Innovation: AI-driven features that automate routine work, improve decision making, and unlock new value for customers.
• Evidence-based decisions: analytics and experimentation drive what you prioritize and how you measure it.
• Problem solving at scale: complex problems broken down into simple, effective solutions.

Compensation & Benefits

• Annual Salary: $130,000 - $160,000.
• Bonus: Eligibility for a 25% annual incentive tied to company performance.
• Full medical, dental, and vision coverage.
• Flexible paid time off.
• Health Savings Account with up to a $2,000 annual match, plus Flexible Spending Accounts.
• Up to $900 a year in Wellness Rewards.
• Retirement plan with employer match.
• Unlimited access to professional training and development.
• Company-paid life insurance and long-term disability coverage.
• Flexible work environment, plus a $150 quarterly gift for personal use.