[Hiring] Senior Product Manager @Huntress

Role Description

We are building a product management organization to own and drive our product strategy, and we are looking for an experienced product manager to own a new team focused entirely on Security tooling for the Huntress SOC.

Our SOC is the cornerstone of the Huntress Security Platform, serving SMB and mid-market clients through MSP/MSSP and Reseller channels. It delivers premium, human+AI services at a scale most companies can't match.

• Rapid Response, Tactical Response, and Hypercare together accounted for roughly 150 engagements in a single recent month.
• Much of that delivery still runs on an internal SOC platform that does not match analysts' current needs.
• You will own the internal security experience, the tooling that makes our response services repeatable, and the shared investigation and evidence model.
• Your users are professional security analysts, and you will get direct, immediate, unfiltered feedback on everything you ship.
• You will work closely with SOC leadership, engineering leaders, support, and other Product Managers.

To be successful in this position, you need real fluency in how a SOC operates and the judgment to differentiate between workflows that need product support versus those that do not.

What You’ll Do

• Work with the Director of Product, the Head of SOC, and other relevant stakeholders to set the SOC tooling vision and strategy.
• Own the roadmap for analyst UX, Rapid Response and Tactical Response tooling, product support and operations, and SOC platform.
• Serve as the primary steward of the shared investigation and evidence model.
• Partner with SOC leadership, analysts, and Tactical Response to turn manual processes into standardized, automation-first internal workflows.
• Take ownership of the Portal Enhancement Kit and drive analyst-built improvements into the native product.
• Demonstrate an ability to decipher and articulate potentially ambiguous operator needs into successful solutions.
• Work with designers, engineers, and architects to create detailed business requirements, epics, and user stories.
• Participate as a key contributor in all phases of product development, from discovery to launch.
• Protect a capacity floor for resiliency and technical debt.
• Serve as the intermediary between engineering and senior management.
• Work with design and engineering teams to produce mockups, wireframes, and prototypes.
• Define and report operational metrics to track and evaluate the success of the strategy.

Qualifications

• 5+ years of experience in a product management role with past responsibility for cybersecurity products.
• Direct experience working in a SOC and building SOC tools and products.
• Demonstrated experience building internal-facing or operator-facing tooling.
• Strong working knowledge of analyst workflows, incident response, and investigation lifecycles.
• Prior experience as a security analyst, incident responder, security engineer, or software engineer.
• Experience owning shared services or platform interfaces consumed by other product teams.
• Demonstrated experience designing and delivering products utilizing artificial intelligence tools.
• Comfort with operational metrics and the ability to make an investment case.
• Experience working in an agile development environment.
• Leverage excellent written and verbal communication skills.
• Strong creative and critical thinking abilities.
• Mid-market and MSP or MSSP experience is a significant benefit.

Benefits

• 100% remote work environment - since our founding in 2015.
• Generous paid time off policy, including vacation, sick time, and paid holidays.
• 12 weeks of paid parental leave.
• Highly competitive and comprehensive medical, dental, and vision benefits plans.
• 401(k) with a 5% contribution regardless of employee contribution.
• Life and Disability insurance plans.
• Stock options for all full-time employees.
• One-time $500 reimbursement for building/upgrading home office.
• Annual allowance for education and professional development assistance.
• $75 USD/month digital reimbursement.
• Access to the BetterUp platform for coaching, personal, and professional growth.