[Hiring] Senior Product Manager @Vonage

Role Description

Join Vonage and help us innovate cloud communications for businesses worldwide!

As an emerging leader in the $10B+ communications API market, we empower global brands to connect better with their customers, employees, and partners through transformative communications experiences.

Why this role matters:

• Vonage is a leader in the $10B+ CPaaS market.
• This role offers the opportunity to shape mobile operator authentication, carrier-grade identity verification, and intelligent risk assessment, driving innovation that protects millions of users worldwide.

What you will do:

• Own SDK strategy and roadmap for Verify.
• Lead mobile app definition and delivery to support verification services.
• Drive roadmap for Silent Auth, SMS, Voice, WhatsApp, RCS, Email OTP, and carrier APIs.
• Partner with engineering to enhance APIs for evolving security and operator integration.
• Gather requirements, conduct user research, and analyze CIAM and carrier identity trends.
• Identify opportunities in AI-powered fraud prevention.
• Work with developer experience, UX/UI, engineering, security, compliance, and carrier relations to ensure standards, usability, and operator partnerships.
• Monitor CPaaS/IAM landscape, AI/ML applications, and regulatory changes.
• Contribute to product positioning and messaging.

Qualifications

• Strong technical foundation in SDKs, APIs, mobile apps, and identity/authentication flows.
• Experience managing product backlogs, collaborating with developer relations, and applying Agile practices.
• Exposure to CPaaS, IAM, 2FA/MFA, carrier services, and AI/ML in fraud detection.
• Excellent communication skills across technical and non-technical stakeholders.
• Bachelor’s in Engineering/CS or related field.
• 1-3 years in product management, solutions, or technical consulting.
• Hands-on with SDKs, developer tools, mobile apps, and authentication technologies.
• Preferred: telecom/carrier experience, mobile auth protocols (OIDC, OAuth2, SAML), AI/ML in fraud detection, regulatory knowledge.

Benefits

• Private Medical Insurance
• Group Pension Plan
• Life Insurance and Group Personal Accident
• Ericsson Care Line (EAP)
• Discretionary Time Off (DTO)
• Volunteer Time (VTO)

Company Description

Vonage is a global cloud communications leader. Your talent will further help brands - such as Airbnb, Viber, WhatsApp, and Snapchat - accelerate their digital transformation through our fully programmable-based unified communications, contact center solutions, and communications APIs.

Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.