[Hiring] Senior Manager, Product Operations @Rightsline Inc

Role Description

This is a remote role in the United States.

Rightsline is rebuilding its product operating system around an AI-native Development Lifecycle (AI-DLC). We are hiring a Senior Manager, Product Operations to be the steward and driver of the AI-DLC end-to-end; the single person accountable to the CPO, the Executive Team, and our Board. You will:

• Design and evolve our Product Discovery playbook and our Product Launch playbook as first-class AI-DLC artifacts.
• Own the annual, mid-year, and quarterly planning cycles that connect strategy to shipped outcomes.
• Spearhead the advancement of our product tool stack (Pendo, Jira, Jira Product Discovery, Confluence, Launch Notes, Claude, and prototyping platforms such as Replit).
• Bring the rest of the company, especially GTM, along on how we build and what we ship.

You will manage one Product Operations Manager in-seat who runs delivery-cadence coordination and tool administration at the pod and scrum-team level. You will build a function that Rightsline intends to invest further in as the portfolio scales.

Qualifications

• 8+ years of relevant experience across product operations, program management, product management, and/or launch management inside B2B enterprise SaaS.
• Proven track record of designing and implementing processes and playbooks that meaningfully improved cross-functional velocity in a fast-moving product org.
• Proven track record of implementing AI workflows for a product team.
• Cross-functional credibility with senior leaders (CRO, VPs of Sales, Client Expansion, Marketing, CS).
• Exceptional program management instincts, applied to systems rather than tickets.
• Excellent written and verbal communication.
• Direct hands-on experience with Pendo, Jira, Jira Product Discovery, Confluence, Launch Notes, and Claude in a production Product Ops setting.
• Experience standing up a Product Ops function from scratch (or through a step-change in scale).
• Comfortable being a peer at the product leadership table.

Requirements

• AI-DLC – Discovery through Launch as Reimagined Playbooks
• Product Discovery playbook: Design and evolve how ideas move from customer signal to validated PRD in an agent-native workflow.
• Product Launch playbook: Own the launch process end-to-end as a repeatable system.
• AI-DLC ROI accountability: Own the honest measurement of what AI is actually buying us.
• Planning Cadence – Annual, Mid-Year, Quarterly
• Own the design and evolution of the annual planning cycle, mid-year re-plan, and quarterly OKR/roadmap rhythm.
• Run the monthly product review as the pulse of the function.
• Own roadmap mechanics and Jira Product Discovery hygiene.
• Product Tool Stack – Spearhead Advancement
• Set the strategy and forward roadmap for our product tool stack.
• Own new-tool evaluation and adoption including all AI-first tooling.
• Delegate administration and training to the Product Operations Manager.
• Bring the Company Along – GTM Pull-Through
• Partner directly with the CRO, VP AM, VP Client Expansion, Sales Enablement, and Marketing.
• Build and operate Early Access Programs.
• Choreograph launches across the full commercial machine.
• Manage Direct Report(s)
• Directly manage and coach the Product Operations Manager.
• Your direct report(s) own the coordination and administration layer.
• Data Foundation – Feed the AI-DLC
• Own the Product data foundation including Pendo product usage, Gong call transcripts, support tickets, product documentation, and code.

Benefits

• Significant impact: Direct influence over how the organization operates and executes.
• Executive visibility: Close partnership with C-suite leadership.
• Growth opportunity: Lead a team and shape operational strategy as we scale.
• Collaborative culture: Work with smart, ambitious cross-functional teams.
• Competitive compensation and benefits package.