[Hiring] Senior Manager, Platform Engineering - Secure Supply Chain @Twilio

Role Description

Join the team as Twilio’s next Senior Manager, Platform Engineering - Secure Supply Chain. This position is needed to lead Twilio's Platform Engineering Secure Supply Chain team, which provides critical infrastructure for software development across the company. The team owns systems spanning source control management, build systems, and artifact management, ensuring secure and efficient software delivery for all of Twilio. This leader will drive strategy, operational excellence, and cross-functional collaboration with Security, Compliance, and Product Engineering teams while creating leverage and centralizing the cost of change across the organization.

Responsibilities

• Lead and develop a team of engineers responsible for Twilio's secure supply chain infrastructure, including source control management (SCM), build systems, and artifact management platforms.
• Define and execute strategic vision for secure supply chain capabilities that create leverage and centralize the cost of change across the entire engineering organization.
• Partner closely with Security, Compliance, and Product Engineering leadership to establish and enforce secure supply chain standards, policies, and best practices company-wide.
• Drive operational excellence through metrics, service level objectives, and continuous improvement initiatives that balance security requirements with developer productivity.
• Build and maintain strong relationships with internal customers and stakeholders, translating business needs into technical solutions and roadmap priorities.
• Develop engineering talent through coaching, mentorship, and career development while fostering a culture of ownership, collaboration, and technical excellence.
• Champion automation, self-service capabilities, and platform thinking to scale secure supply chain practices across Twilio's diverse product portfolio.
• Collaborate with peer engineering leaders across the Platform organization to ensure cohesive technical strategy and efficient delivery.
• Communicate technical strategy, progress, and challenges effectively to senior leadership and cross-functional stakeholders.

Qualifications

• 8+ years of experience in software engineering, platform engineering, or infrastructure roles, with at least 4+ years in engineering management leading teams of 8-12 engineers.
• Proven track record leading platform engineering team and developer platform initiatives at scale in complex, multi-product organizations.
• Experience leading teams through significant technical migrations or platform modernization efforts.
• Deep technical knowledge of source control systems (GitHub), build systems (Buildkite, GitHub Actions, Harness), and artifact management platforms (Artifactory, Nexus, container registries).
• Strong understanding of secure supply chain practices in cloud environments (AWS, GCP, Azure) including cloud-native CI/CD, container security, infrastructure-as-code, and cloud service integrations.
• Demonstrated experience partnering with Security and Compliance teams to implement security controls, vulnerability management, and compliance requirements without compromising developer velocity.
• Strong people leadership skills including hiring, performance management, coaching, and developing high-performing engineering teams.
• Excellent stakeholder management and communication skills with ability to influence and align cross-functional partners at all levels of the organization.
• Strategic thinking with ability to balance short-term execution against long-term vision and organizational impact.
• Experience managing budgets, vendor relationships, and making build-vs-buy decisions for platform capabilities.

Desired

• Experience with software supply chain security frameworks (SLSA, SBOM, vulnerability scanning, dependency management).
• Background in highly regulated industries or companies with significant compliance requirements (SOX, PCI, SOC2, FedRAMP, ISO).
• Contributions to open source projects or industry thought leadership in secure supply chain or developer platforms.

Location

This role will be remote and based in Ontario, British Columbia or Alberta, Canada.

Travel

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

Benefits

• Competitive pay
• Generous time off
• Ample parental and wellness leave
• Healthcare
• Retirement savings program
• Additional compensation and benefits, including incentive programs, commissions, equity grants, health and wellness benefits, retirement contributions, and paid time off.

Pay Range

The estimated pay ranges for this role are as follows: CAD $194,000.00 - CAD 242,500.00. Target Bonus Percentage 17.50%. The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.

Company Description

Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.