Role Description
The Senior Manager / Manager GTM Systems owns the strategy, architecture, and execution of the systems that power Redpandaβs go-to-market engine. This leader ensures that Sales, Marketing, Customer Success, Finance, and Partnerships operate on a unified, scalable, and trusted revenue systems foundation.
You will be responsible for designing and operating an integrated revenue tech stack that supports self-serve, sales-assisted, and enterprise motions, while enabling accurate forecasting, clean data, and efficient workflows. This role blends technical depth, business acumen, and cross-functional leadership.
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Define and own the end-to-end revenue systems strategy aligned with company growth, product-led motions, and enterprise expansion
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Design scalable system architectures that support multi-product, multi-pricing, and global GTM models
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Serve as the long-term owner of systems roadmap, balancing speed, scalability, and maintainability
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Own core revenue systems including (but not limited to): CRM, CPQ, billing/subscription management, marketing automation, customer data platforms, support tools, and data/BI layers
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Support vendor evaluations and proofs of concept for new applications
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Lead system implementations, migrations, and optimizations from discovery through rollout
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Ensure systems are reliable, well-documented, secure, and auditable
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Design and deploy AI/LLM-powered agentic workflows for revenue operations and GTM teams
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Partner closely with Sales, Marketing, Customer Success, Finance, Product, and Data teams to translate business needs into system capabilities
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Enable efficient lead-to-cash, quote-to-cash, and renewals/expansion workflows
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Support product-led growth and usage-based or hybrid monetization models
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Ensure data integrity, attribution accuracy, and consistent definitions across teams
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Build and maintain reporting frameworks for pipeline, bookings, ARR, churn, expansion, and forecasting
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Build, mentor, and lead a high-performing Revenue Systems / Revenue Operations Systems team
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Set best practices for system change management, testing, and release processes
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Manage vendors, consultants, and system integrators as needed
Qualifications
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8+ years of experience in Revenue Operations, Business Systems, or GTM Systems roles within B2B SaaS
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3+ years in a senior or leadership role owning revenue systems strategy
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Deep hands-on experience with CRM platforms (e.g., Salesforce) and modern SaaS revenue stacks
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Strong understanding of SaaS metrics, subscription billing, and revenue recognition concepts
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Proven ability to lead complex, cross-functional system initiatives
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Excellent communication skills with the ability to influence both technical and non-technical stakeholders
Nice to Have
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Experience in developer-focused, infrastructure, or open-source companies
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Familiarity with product-led growth, usage-based pricing, or hybrid monetization models
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Experience scaling systems from growth-stage to enterprise-scale organizations
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Comfort working in high-growth, ambiguous environments
Benefits
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U.S. base salary range for this role is $150,000 - $175,000
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Salary ranges are determined by role, level, and location
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Remote-first company culture
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Consideration of each candidate's job-related skills, location, experience, relevant education or training to determine individual base salary
Company Description
Redpanda is pioneering the Agentic Data Plane (ADP) - a new category in AI infrastructure that makes it simple and secure to connect AI agents with enterprise data and systems. Built on a multi-modal data streaming engine, Redpanda empowers agentic applications that reason and act in real-time with speed, autonomy, and precision.
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Global leaders including Activision Blizzard, Cisco, Moody's, Texas Instruments, Vodafone and 2 of the top 5 banks in the U.S. rely on Redpanda to process hundreds of terabytes of data a day.
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Backed by premier venture investors Lightspeed, GV and Haystack VC, Redpanda is a diverse, people-first organization with teams distributed around the globe.