[Hiring] Senior Manager, Global Capability Owner, Campaign Planning and Automation @Jazz Pharmaceuticals

Role Description

Building Global Capabilities in a Product Operating Model to Power Our Business:

At Jazz, we are reimagining how we design and deliver more precise customer experiences, enabled by new technologies, modern ways of working, and high performing team behaviors. Through this work, we enable teams to better understand patients, caregivers, and HCPs, anticipate their needs across the enterprise, deliver timely and personalized engagement, and orchestrate seamless, end-to-end experiences as One Jazz.

The Global Capability Owner, Campaign Planning and Automation, provides hands‑on capability leadership and strategic direction for the product team within the Campaign Orchestration team in Global Customer Experience Operations. Reporting to the Suite Lead, this role serves as the primary Global Capability leader for the Campaign Planning and Automation and partners closely with the Tech Leads, the Activation Lead, development teams, and/or vendor teams to ensure solutions are aligned with capability priorities and global standards.

The Global Capability Campaign Planning and Automation team provides the system of record for marketing interactions, supporting data management, segmentation, campaigns, and engagement tracking. As the Global Capability Campaign Planning and Automation Owner, you will have primary accountability for developing the Global Capability, roadmap priorities, and measurable outcomes in collaboration with stakeholders for Campaign Planning (Marketing CRM (HCP + Pt.), ensuring capabilities deliver meaningful, measurable impact for users and the business.

Qualifications

• Bachelor’s degree in business, technology, marketing, science, or related field.
• 8+ years of experience in pharmaceutical, healthcare, or other highly-regulated industries.
• Experience in digital product management, product ownership, or demonstrated experience managing the creation and delivery of a product roadmap within a cross-functional team.
• Experience working with campaign planning platforms and executing campaigns in tools like SFMC / Marketing CRM.

Requirements

• Experience designing scalable capability frameworks, prioritization logic, and governance standards.
• Strong understanding of marketing automation and campaign execution platforms (e.g. SFMC) and campaign planning workflows.
• Strong understanding of omnichannel data, including media and campaign analytics with the ability to integrate data into decision-making frameworks and explain insights clearly to diverse stakeholders.
• Familiarity with marketing CRM platforms or comparable platforms.
• Knowledge of campaign journeys in marketing automation, cross-channel campaign planning, segmentation and targeting, consent and preference management, and marketing CRM governance.
• Experience working within Agile capability development and product operating models.
• Experience with tools such as JIRA, Confluence, or similar product management and collaboration platforms.
• Experience using AI, automation, or agentic workflows to enhance learning design, delivery, or learning operations.
• Experience partnering with end users across capability discovery, design, and deployment.

Benefits

• Medical, dental and vision insurance.
• 401k retirement savings plan.
• Flexible paid vacation.
• Discretionary annual cash bonus or incentive compensation.
• Discretionary equity grants in accordance with Jazz’s Long Term Equity Incentive Plan.