[Hiring] Senior Manager @Duck Creek Technologies

Role Description

As a Senior People Manager, Engineering, you will be responsible for managing and ensuring the performance and results of multiple agile teams across the Engineering organization. Your key responsibilities will include:

• Team Leadership and Management:
  • Manage and be accountable for the performance and results of multiple agile teams.
  • Lead and supervise teams, assuming people management responsibilities including the management of direct reports and subordinate team members.
  • Set performance objectives and conduct annual performance reviews.
  • Develop staff members through coaching and fostering a positive work environment.
  • Mentor and grow team leaders, ensuring they have the support and guidance needed to succeed.
  • Build and lead a culture of accountability to meet business objectives and goals.
• Strategic Planning and Execution:
  • Manage planning, staffing, budgeting, and expense priorities.
  • Recommend and implement changes to methods and processes.
  • Drive teams to adhere to existing processes and define new/improved processes.
  • Establish operational objectives and plans, delegating assignments to staff members.
  • Provide end-to-end governance and manage stakeholder relationships across the business group.
  • Perform risk and dependency management across the engineering organization.
  • Oversee resource planning activities and drive process improvement across the suite.
• Technical Leadership:
  • Lead and manage the technical activities of multiple complex software development projects.
  • Ensure the team delivers software within the accepted quality standards by facilitating a working “definition of done” (DoD) for Agile stories within each team.
  • Motivate teams to solve problems and deliver high-quality results.
  • Play an active lead role within the skill organization.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Qualifications

• Bachelor’s degree in Computer Science, Computer Information Sciences, or a related field.
• Total Work Experience: 15+ years (related to software development), 12 years minimum.
• OR Master’s degree with 12+ years of experience.
• Leadership Experience: 5 years minimum.
• Product Development Experience: 6+ years.
• Minimum 1 year of experience in AI native development.

Requirements

• Machine Learning fundamentals (supervised, unsupervised, reinforcement learning).
• Deep Learning basics.
• Generative AI (LLMs, prompt engineering, RAG, fine-tuning concepts).
• NLP, Computer Vision basics.
• Model lifecycle (training, validation, deployment).
• MLOps concepts.
• API-based AI integration.
• Cloud AI services (Azure OpenAI, AWS Bedrock, Google Vertex AI).
• Proficient in scalable, resilient, modern, cloud-native development with .NET (primarily), Python, or Typescript.
• Proficient in Object-oriented design, .NET (preferred).
• Proficient in CI/CD technologies to deliver software to customers with full automation.
• Experience building monitoring, alerting, and observability for maintaining high customer SLAs for SaaS delivered products.
• Excels in the ability to lead, teach, and guide modern software-development practices across Product Development, operating independently with guidance.

Benefits

• Flexible-First employer with options to work from an office, home, or on a hybrid schedule.