[Hiring] Senior Lead Product Manager @Lumen Technologies

Role Description

The Sr Lead Product Manager owns the full product lifecycle strategy and management for strategic Infrastructure Services product families, advanced services, and enterprise modernization initiatives. This role is responsible for defining long-term product direction, shaping future-state capabilities, aligning business objectives with execution, and leading cross-functional collaboration across business, engineering, architecture, design, operations, and delivery teams.

This role requires advanced product management depth and the ability to operate beyond a single-product focus. The Sr Lead Product Manager serves as a strategic product athlete who can flex across complex initiatives, connect work across domains, and drive progress on high-impact priorities involving:

• Optical
• Ethernet
• Network modernization
• Digital enablement
• API-enabled experiences
• Next-generation connectivity services

The Sr Lead Product Manager translates highly ambiguous business challenges into actionable product strategies, capabilities, commercial considerations, and delivery plans while ensuring solutions meet reliability, efficiency, scalability, performance, and customer experience objectives. This role is expected to influence senior leaders, guide strategic tradeoff decisions, and move critical initiatives forward across a highly matrixed organization.

Qualifications

• Eight or more years of experience in product management supporting Enterprise Infrastructure Network Services
• Demonstrated leadership capability with experience influencing large matrixed organizations
• Experience managing product portfolios, product families, strategic initiatives, or advanced services across cross-functional teams
• Strong technical acumen, data-driven decision-making skills, and ability to measure business outcomes and solution impact
• Ability to connect product strategy, architecture, customer experience, operational readiness, and delivery execution
• Ability to thrive in a remote work environment, lead distributed teams effectively, and operate independently within established direction and priorities
• Excellent verbal and written communication skills with the ability to engage senior leaders and influence outcomes
• Strong relationship building and facilitation skills with experience leading cross-functional discussions and executive-level decision making
• Demonstrated initiative, ownership, and the ability to navigate ambiguity in complex environments
• Ability to operate as a strategic product athlete flexing across product domains, advanced services, modernization efforts, and future state initiatives

Requirements

• Bachelor’s degree in Business, Engineering, Computer Science, Information Systems, or a related discipline; MBA or advanced degree preferred
• Experience in telecom, cloud, edge services, SaaS platforms, managed services, digital transformation, or advanced connectivity services
• Familiarity with Optical, Ethernet, offnet network modernization, API-enabled services, enterprise connectivity, or digital service enablement
• Product leadership experience modernizing legacy capabilities into digital-first, customer-centric product experience
• Product management certifications or equivalent professional training
• Entrepreneurial innovation or transformation leadership experience
• Demonstrated success driving KPI improvements, ROI-focused initiatives, operational improvements, and strategic business outcomes

Benefits

• Comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional, and financial wellbeing
• Bonus structure (short-term incentives, long-term incentives, and/or sales compensation)