[Hiring] Senior GTM Systems Analyst @LaunchDarkly

Role Description

We’re looking for a Senior GTM Systems Analyst to be a cornerstone of the systems and processes that power LaunchDarkly’s revenue engine. This is a high-impact, hands-on role for someone who thrives at the intersection of strategy, technology, and operations across Sales, Marketing, and Customer Success.

You’ll join our GTM Data & Technology team, part of the GTM organization. The team builds and maintains the infrastructure that powers the entire GTM process, including CRM, marketing automation, and sales enablement platforms. By ensuring these systems are integrated, efficient, and user-friendly, the team empowers GTM teams to work together seamlessly to reduce friction, improve data accuracy, and data-driven decision-making.

You’ll work closely with GTM Operations leaders and cross-functional stakeholders to design and implement solutions that solve complex business problems with precision and scale. If you’re someone who takes ownership, drives outcomes, and is a bar-raiser on systems quality, this role is for you.

Responsibilities

• Solution Design & Implementation: Design, implement, and integrate GTM systems aligned with business objectives and architectural best practices. Own projects end-to-end from discovery to deployment.
• Problem Resolution: Resolve complex, cross-system issues that require deep evaluation of multiple factors, including data integrity, process gaps, and platform limitations.
• Strategic Optimization: Proactively identify and execute opportunities to automate and optimize GTM workflows across the full tech stack, driving measurable efficiency gains.
• Cross-Functional Collaboration: Partner extensively with GTM leadership, GTM Operations, and other cross-functional teams to define success outcomes and scalable system requirements that drive revenue.
• Guidance & Enablement: Provide technical direction and mentorship to other analysts and GTM stakeholders on system configurations, processes, and best practices.
• Data Quality & Integrity: Maintain and improve data models, data quality standards, and enrichment strategies to ensure fast, reliable access to GTM information that drives decisions.

Qualifications

• 8+ years of professional experience in a GTM Systems, Sales Operations, or Revenue Operations role
• Advanced, hands-on Salesforce experience with administrator-level skills; Salesforce Admin certification required
• Demonstrated ability to design and implement complex solutions including Salesforce Flow, custom objects, and workflow automations
• Proven track record managing system implementation projects from discovery through deployment, independently and cross-functionally
• Strong understanding of GTM data models, data quality management, and basic data manipulation within CRM and adjacent systems
• Experienced using AI for GTM use cases, including AI tools (research agents, conversational intelligence), API integration, and prompt/context engineering
• Proficiency in configuring and managing automation platforms such as Clay, Zapier, Gong, Outreach, or similar tools
• Experience working in a B2B SaaS or high-growth tech environment with exposure to sales cycles, funnel optimization, and revenue operations
• Strong communicator with the ability to translate technical concepts for non-technical stakeholders and present solutions with a clear point of view

Preferred Qualifications

• Salesforce Platform Developer I certification or equivalent hands-on development experience
• Experience with GTM tools such as Marketo, HubSpot, n8n, Zapier, Cloudingo, or similar platforms
• Familiarity with SQL or scripting languages (JavaScript, Python) for data manipulation and analysis
• Background in feature flagging, developer tools, or PLG (product-led growth) motions
• Experience guiding or mentoring junior analysts or administrators

Pay

• Zone 1: San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle - $191,000 - $263,000
• Zone 2: Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago - $172,000 - $237,000
• Zone 3: All other US locations - $163,000 - $224,000

Benefits

• Restricted Stock Units (RSUs)
• Health, vision, and dental insurance
• Mental health benefits in addition to salary