[Hiring] Senior Business Expert @H&M Group

Role Description

Are you passionate about driving business value through user-centric product development and process optimization? We’re looking for a Senior Business Expert to join our dynamic team, where you’ll play a key role in shaping the future of our digital product landscape. You’ll collaborate closely with product managers, engineers, and stakeholders to ensure our solutions meet real customer needs and deliver measurable impact.

• Continuously improve product features to boost user productivity, profitability, and efficiency.
• Ensure product functionality aligns with business goals across product lines.
• Analyze outcomes and feedback to propose impactful new features.
• Use insights to understand business needs and guide product decisions.
• Lead UAT, define acceptance criteria, and support training for successful rollouts.
• Work with stakeholders to prioritize customer needs in development.
• Identify and implement improvements for greater efficiency.
• Provide training and guidance to ensure smooth adoption of new tools and processes.
• Focus on improving costing and quotation processes to enhance business value and satisfaction.

Qualifications

• In-depth knowledge of component development, planning, quoting, booking, and traceability.
• Strong understanding of component library structure, usability, and accuracy.
• Background in garment sourcing or related fields, with insights into merchandising and supply chain operations.
• Familiarity with PLM Centric and digital product development workflows.
• Proven experience in change management and process optimization.
• Skilled in engaging stakeholders across technical teams, suppliers, and vendors.
• Strong influencing abilities and excellent communication skills in English (both written and verbal).
• Creative problem-solver with a data-driven mindset.
• Capable of analyzing and optimizing business processes effectively.

Requirements

• Awareness of global garment industry trends.
• Understanding of sustainability in sourcing and manufacturing.
• Project Management certification or equivalent.

Benefits

• Attractive benefits with extensive development opportunities around the globe.
• Staff discount cards.
• Flexible work arrangements.
• Wellness benefits.
• Parental support.

Company Description

H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make.

We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future.