[Hiring] RevOps Apps & Automation Manager @Clari + Salesloft

Role Description

This is a fully remote opportunity and can be worked from any location in the United States.

At Clari + Salesloft, our RevOps Apps & Automation Manager will be pivotal to our company’s success. You will be a key member of our fast-growing and high-performing Revenue Operations Team. The Apps and Automation Manager will report to the Director of CX Operations, and own the CX Tech stack from end to end and ensure our CSMs and Sellers have the most automated and efficient workflows. This will include working with stakeholders to determine the best strategy, leveraging AI to drive innovation, and taking full ownership of the success metrics for each tool within the stack.

On a day-to-day basis, you will be responsible for:

• Owning the CX Tech stack from end to end, continually identifying areas for tool consolidation, growth, and optimization.
• Ensuring our CSMs/Sellers have the most automated and efficient workflows by defining program controls, processes, and governance structures for all systems.
• Leveraging AI to streamline and standardize project methodologies and productivity tools across the CX organization to drive continuous improvement.
• Working with stakeholders to determine the best strategy for tool utilization, partnering with Enablement to address targeted areas for improvement.
• Owning the success metrics of each tool you own, ensuring maximum ROI and tracking user adoption.
• Collaborating with counterparts in product, product marketing, finance, and marketing to carry out change management for system rollouts and integrations.
• Operating in a proactive and flexible manner, with the ability to lead multiple projects at once and pivot quickly when priorities change.

In addition to working with amazing colleagues who exemplify our ‘team over self’ core value, you will also have the opportunity to help us win an established, growing category redefining the way companies grow revenue. You will have an opportunity to make a difference.

Qualifications

• 3+ years in a CX Operations, Revenue Operations, Program Management, or similar role; strong preference for experience with project management.
• Experience overseeing a portfolio of related projects and managing high-level dependencies.
• Proficient building working models based on complex data sets.
• Track record of using data to transform business processes.
• Excellent intrapersonal skills; ability to serve as the primary point of contact for executive sponsors and department heads, working well with all levels of employees.
• Ability to say "no" to a stakeholder in a way that makes them feel heard and supported.
• Ability to see the complex web of dependencies before they become problems.
• Proven track record of managing complex, cross-functional projects impacting Customer Success, Support, or Professional Services teams.
• Must be a self-starter, creative, high energy, and comfortable running an initiative in a start-up paced software company.

Benefits

• Competitive wages and salaries that are motivational, fair, and equitable.
• Performance bonus, benefits, and/or other applicable incentive compensation plans.

Company Description

Clari + Salesloft are building the next era of enterprise revenue — one where teams make confident decisions powered by AI and real signals. By combining our scale, insights, and AI innovation, we’re building the industry’s first Predictive Revenue System, enabling humans and AI to work together to make smarter decisions and drive consistent growth.

With thousands of customers using our platforms every day, we have an unmatched view into how revenue is actually won — the Revenue Context that reveals what happens, when, and with what outcome. This gives us a unique opportunity to transform an entire category and set a new benchmark for how modern revenue teams operate.

Join us to help transform how companies around the world run revenue — and build the platform that will guide leading revenue teams into the future.