[Hiring] Product Technology Manager @Asc Es

Role Description

Reliable Automatic Sprinkler Co,. is looking for a Product Technology Manager to cover our west coast territory. Product Technology Managers are industry experts who educate and support customers, specifying engineers, end users, and co-workers in the proper use of Reliable products. Internally, they support many departments including Product Development Engineering (PDE), Program Management Office (PMO), and inside and outside Sales.

• Answer technical questions on Reliable products submitted by telephone and email
• Perform technical training for Reliable personnel
• Assist with creation and maintenance of technical documentation
• Meet with customers, specifying engineers, and end users to discuss the use, features, and benefits of Reliable products
• Provide technical presentations to industry associations, customers, specifying engineers, and end users
• Plan, develop, and execute hands-on and classroom training for sprinkler system designers and fitters
• Provide input on new products and product improvements
• Troubleshoot Reliable products
• Represent Reliable at industry events (AFSA, NFPA, NFSA, SFPE, etc.)
• Directly support sales force as necessary
• Promote a safe workplace by performing all tasks in a safe and thoughtful manner in compliance with all rules, procedures, instructions, devices, equipment and use of appropriate personal protective equipment
• Maintain vigilance for any hazardous conditions or practices in the workplace and immediately report any unsafe conditions or practice to your supervisor
• Perform other duties as directed

Qualifications

• Detailed understanding of NFPA standards and FM Global Loss Prevention Data Sheets
• Extensive knowledge of all types of fire sprinkler systems as well as design and installation practices
• Ability to safely drive a pickup truck/trailer combination in excess of 15,000 lbs
• Ability to interpret construction drawings and specifications
• Strong presentation skills, including the ability to present to large groups
• Proficient in Microsoft Office Software and AutoCAD

Requirements

• Associates degree in fire protection, mechanical technology or related field
• 7+ years in fire sprinkler system design and installation

Work Environment

• Extensive national and some international travel by ground or air – approximately 50%; intermittent

Physical Demands

• Ability to be punctual and attend work on a regular and consistent basis
• Regular travel by car, truck, and air
• Ability to assemble and build demonstration sprinkler systems, including steel piping, couplings, valves, sprinklers, and other devices
• Ability to occasionally lift parts with weights up to 50 lbs
• Setup, attach, and detach a tandem bumper tow trailer
• Operate and maintain valve demonstration trailer