[Hiring] Product Owner @American Red Cross

Role Description

As a Product Owner for the DataHub team at the American Red Cross, you will be part of the Enterprise Data & Analytics (EDA) organization, helping drive the modernization and transformation of enterprise data and reporting capabilities across multiple business areas, including Biomedical Services, Humanitarian Services, Fundraising, HR, and Finance.

DataHub is a strategic enterprise data platform that enables the ingestion, integration, governance, and delivery of trusted data used for reporting, analytics, operational insights, and business decision-making across the organization. The Product Owner serves as the voice of the customer, working closely with business stakeholders, architects, data engineers, and delivery teams to maximize business value and platform adoption.

This role requires a natural problem solver with experience in data engineering, data warehousing, analytics platforms, or related technologies. The ideal candidate is customer-focused, collaborative, and able to translate complex business needs into clear priorities and actionable outcomes. Success in this role requires excellent communication skills, the ability to influence across diverse stakeholder groups, and a passion for delivering scalable, high-quality data solutions that advance the American Red Cross mission.

The work location for this exciting opportunity is virtual. The selected candidate will work 100% remotely from home and can be located anywhere in the United States but must work an east coast schedule.

Qualifications

• A minimum of 7 years of Product Owner or Product Management experience leading product discovery, prioritization, roadmap development, and delivery within Agile organizations.
• 4-year college degree or equivalent combination of education and experience.
• Proven Product Owner or Product Manager experience with proficiency in Agile methodologies, Jira, and Confluence.
• Demonstrated experience working within a SAFe environment, including PI Planning, backlog prioritization, dependency coordination, and collaboration across Agile teams, is required. SAFe certification is preferred.
• The successful candidate will combine strategic thinking, strong execution skills, customer focus, and collaborative leadership to help evolve DataHub as a critical enterprise platform supporting the American Red Cross mission.

Requirements

• Exceptional communication and interpersonal skills.
• Ability to simplify complex technical concepts, facilitate productive discussions, influence decisions across diverse stakeholder groups, and build trust through clear, respectful, and transparent communication.
• Demonstrates professionalism, emotional intelligence, and a collaborative temperament.
• Maintains composure under pressure, addresses difficult situations constructively, and fosters an environment of trust, respect, and open dialogue.
• Actively seeks feedback, incorporates diverse perspectives, demonstrates self-awareness, and continuously adapts and improves based on team, stakeholder, and customer input.
• Ability to understand complex business challenges, translate needs into actionable outcomes, and develop a compelling product vision that balances immediate business needs with long-term platform strategy.
• Customer-focused mindset with the ability to align stakeholder needs, team objectives, and business outcomes.
• Demonstrated ability to thrive in environments of change, ambiguity, and transformation.
• Travel: ~10% domestic annually.

Benefits

• Medical, Dental Vision plans.
• Health Spending Accounts & Flexible Spending Accounts.
• PTO: Starting at 19 days a year; based on type of job and tenure.
• Holidays: 11 paid holidays comprised of six core holidays and five floating holidays.
• 401K with up to 6% match.
• Paid Family Leave.
• Employee Assistance.
• Disability and Insurance: Short + Long Term.
• Service Awards and recognition.