[Hiring] Product Owner @INFO ORIGIN INC

Role Description

Detailed Day-To-Day Job Duties to be performed:

• Schedule pre-defined jobs within Control-M/EM.
• Manage/maintain calendars within Control-M/EM.
• Manage batch workload in a Production Control environment for both mainframe and distributed/client-server applications.
• Identify and fix common abends, alert support staff when problems develop, escalate issues to management when SLA's may be jeopardized, and document all issues in writing (via ServiceNow tickets: Incidents & Incident Tasks).
• Clear and effective written and verbal communication skills are required.
• Efficient use of system tools (i.e. Time Sharing Option/Interactive System Productivity Facility (TSO/ISPF), Job Control Language (JCL), and BMC's Control-M/Enterprise Manager).

Qualifications

• 2-5 years of experience in using BMC Control-M for scheduling jobs.
• 2-5 years of experience in using BMC Control-M for managing batch jobs.
• 2-5 years of experience in using BMC Enterprise Manager for scheduling batch jobs.
• 2-5 years of experience in using BMC Enterprise Manager for managing batch jobs.
• Skill in managing batch workload on AJF for both mainframe and client server applications.
• Expertise in identifying abends and using JCL to fix those abends.
• Capacity to analyze alert messages and/or shout messages to determine severity, and follow escalation procedures when SLA's may be jeopardized.
• Ability to clearly and effectively communicate verbally to support staff when problems develop.
• Ability to clearly and effectively communicate in writing a summation of a problem with pertinent details.
• Proficient in using TSO/ISPF to analyze status and identify issues with batch jobs.
• Capability to recognize server problems by utilizing Nagios, IP Monitor and Tivoli.

Requirements

• Expert ability to analyze and manage batch workload on AJF for both mainframe and client server applications by using both BMC Control-M and EM tools respectively.
• Expert level in identifying and fixing common abends using JCL.
• Familiarity with batch job alert messages and shout messages coupled with the ability to determine severity, follow escalation procedures when SLA's may be jeopardized.
• Ability to clearly and effectively communicate verbally to support staff when problems develop.
• Ability to clearly and effectively communicate in writing a summation of a problem with pertinent details.
• Familiarity of system tools (i.e. Nagios, IP Monitor, Tivoli, Time Sharing Option/Interactive System Productivity Facility (TSO/ISPF), Job Control Language (JCL), and BMC's Control-M/Enterprise Manager or similar job scheduling tools).
• Familiarity with ServiceNow Incidents & Tasks.