[Hiring] Product Owner @Catalis

Role Description

The Senior Product Owner, Payments, drives outcomes across online checkout, gateway integrations, settlement/reconciliation, refunds/voids, disputes, and accessibility readiness. This role owns the roadmap for Payments features, defines measurable outcomes, and partners cross-functionally to deliver increments that improve payer experience and operational results.

• Own product vision, roadmap, and outcomes; define KPIs and monitor performance.
• Prioritize and maintain the backlog; write high-quality epics, stories, and acceptance criteria.
• Lead discovery and solution design; ensure increments meet requirements.
• Drive release planning, enablement, and communications.
• Run continuous improvement experiments and partner with Engineering.
• Partner with Compliance/Security on PCI/SOC/NACHA impacts and audit readiness.

Qualifications

• Bachelor’s degree in Business, Computer Science, Information Systems, or related field; MBA or equivalent experience preferred.
• 5+ years in Product roles with 3+ years focused on Payments/FinTech or GovTech.
• Proven delivery of payments features at scale.
• Experience with public-sector clients, accessibility requirements, and enterprise integrations.

Requirements

• Advanced knowledge of payment methods and flows: card-not-present, ACH/EFT, digital wallets.
• Expertise in risk & operations: tokenization, AVS/CVV, 3-D Secure, fraud controls, chargebacks, settlement, reconciliation.
• Strong compliance & security: PCI DSS Level 1, SOC 1/2, NACHA rules, EMV concepts, PII/PHI handling.
• Accessibility: WCAG 2.1 AA baseline and advancement toward WCAG 2.2 AA.
• Data & reporting: lifecycle telemetry, GL/ledger mapping, reconciliation reports.
• Integration patterns: postbacks/webhooks, idempotency, retries, SFTP batch exchanges.
• Proficiency with Jira, Confluence, analytics tools, and SQL.

Benefits

• A dynamic and supportive work environment in a mission driven organization
• Competitive salary and benefits package, including health, dental, vision insurance
• Unlimited PTO (paid time off)
• HSA and FSA options
• 401(k) plan with matching contributions
• Paid parental leave
• ABLE matching contributions for the disability community
• Employer paid short term and long-term disability insurance and group term life insurance
• Financial and legal assistance through our EAP (Employee Assistance Program)
• Opportunities for personal development and career advancement with free access to unlimited courses via Udemy
• The chance to make a significant impact on the delivery of government services and the lives of citizens