[Hiring] Product Manager - Trust & Safety @EverAI

Role Description

We are looking for a Trust & Safety Product Manager to own the product and technical delivery of our compliance and safety initiatives across our platforms. You will turn safety requirements into effective product features, moderation capabilities, third-party integrations, and measurable improvements. Working closely with Compliance, Engineering, AI/ML, Product, and Customer Support, you will help us identify risks earlier, build safeguards into new features, and continuously improve how our safety systems perform.

This is a newly created role within our Product team, working directly with our CTO, Michael Monin and our Legal & Safety Lead, Maxwelle Sokol. You will have significant ownership from the outset and the opportunity to shape how the safety product function develops as the company continues to grow.

Our platform serves adults and permits lawful adult content. We are looking for someone who can navigate sensitive, context-dependent issues thoughtfully, protecting users and enforcing clear boundaries without unnecessarily restricting legitimate expression.

Key Responsibilities

• Safety & legal product strategy and delivery.
• Translate safety policies, legal requirements (e.g., in online safety and AI-specific laws such as the EU AI Act), incident findings, and user feedback into clear product requirements, acceptance criteria, and engineering work.
• Drive initiatives from problem definition through implementation, testing, launch, and ongoing improvement.
• Internally developed moderation technologies: Own the product side of improvements to our in-house moderation systems, including our proprietary LLM technology EverGuard.
• Partner with Engineering and AI/ML teams on detection capabilities, moderation rules and thresholds, and appropriate interventions across user inputs and AI-generated outputs.
• Third-party safety partnerships and integrations: Lead the technical and product lifecycle of third-party safety partnerships, from identifying needs and evaluating providers to implementation, testing, rollout, and ongoing performance management.
• Safety dashboards, monitoring, and quality assurance: Establish dashboards and a recurring QA that help us proactively identify emerging issues, prevent harmful content, and ensure that our T&S measures are working as intended.
• Red teaming and adversarial testing: Own our testing for how moderation systems and product safeguards respond to deliberate misuse and difficult edge cases.
• Trust and safety reviews for new features: Establish and run a dedicated T&S review for new features, with proportionate reviews for material changes to existing features, models, and integrations.
• Incident follow-through and continuous improvement: Coordinate the product and engineering response to significant safety issues, working with colleagues responsible for incident management, policy, and user support.

Qualifications

• Data-driven product decisions that align with legal/ethical standards.
• Content moderation and AI guardrails understanding.
• Legal/safety work experience.
• Collaborative mindset and communication.
• AI fluency.
• Point person for third-party partnerships.
• Ownership and ability to move without waiting for certainty.
• Comfortable with the product category.

Bonus Points

• Previous legal/compliance education.
• Professional experience or interest in AI.
• Experience with consumer-facing features, particularly in the entertainment or gaming industry.

Soft Skills

• Strong communication & collaborative skills (perfectly fluent in English).
• Goal-oriented, ownership and commitment.
• Doer mindset - we are moving fast and need people who can balance execution, planning, and strategy.
• Humble - willing to learn, open to feedback.
• Comfortable reviewing and discussing uncensored AI-generated content and NSFW material.

Benefits

• Contract Type: We prefer B2B, but we’re flexible, what matters is long-term commitment and impact.
• Work From Anywhere: Fully remote. Choose the environment where you do your best work.
• Paid Time Off: 4 weeks (20 working days) of PTO per year to recharge and reset.
• Annual Gathering: A yearly in-person meetup to connect, brainstorm, and celebrate wins together.
• Health & Wellness Support: Monthly allowance of 100 USD for health insurance expenses & access to unlimited 1:1 sessions with psychologists and lifestyle experts through OpenUp (also available to up to three of your family members).
• Co-Working Space Budget: Work from a co-working space up to twice per month (35 EUR / 40 USD per visit) to stay inspired and connected.
• Learning Budget: Dedicated funds to support your professional growth: courses, books, conferences, events, or certifications.
• Company Laptop & Equipment: Laptop provided + monitor budget up to 250 USD + keyboard/mouse/mic/headphones budget up to 150 USD.
• AI Tools Access: Premium access to ChatGPT, Hugging Face, Claude Code, and any other tool needed to excel at your job, power your ideas and workflows.