[Hiring] Product Manager - Internal Tools and AI @Wave

Role Description

We're solving this by building financial services that just work: no account fees, instantly available, and accepted everywhere. In places where electricity, water, and roads don't always work, you can still send money with Wave. In 2017, we launched a mobile app in Senegal for cash deposit, withdrawal, and peer-to-peer and business payments. Now, we have millions of users across 9 countries and are growing fast.

Every promise our products make to a user or merchant is kept by an internal team somewhere in the company. When those teams can organize their work, adapt quickly, and stay focused, Wave moves fast; when they can’t, the company slows down and customers feel it. Your job is to think from first principles about how work at Wave should run, give people a consistent and safe way to improve their own workflows, and make the common ones easy to adopt.

In this role, you'll...

• Own how Wave’s general work tools get used.
• Help operations teams use AI efficiently and safely.
• Care about the person, but solve for the company.
• Make sure each problem gets solved the right way.
• Build the team this work needs, starting with you.

Qualifications

• 5+ years of experience in product management, or in a similar role where you owned products or processes end-to-end, ideally in high-ownership, fast-paced environments like scale-ups.
• Proven success in overseeing all elements of the product development lifecycle, such as user research, design, implementation, and evaluation.
• Demonstrated hands-on experience designing and improving operational workflows that save teams time, produce accurate results, and run reliably at a reasonable cost.
• AI-fluent: you’ve used tools like Claude or ChatGPT to build skills, automations, or workflows that did something meaningful in your actual job, not just experiments.
• Speak fluent English.

Requirements

• Bonus if you speak at least conversational French.
• Have worked with Slack and an enterprise workflow tool like Monday, Jira, or Linear.
• Have worked in or closely with large operations teams (support, field, finance).
• Are a mobile money user in Sub-Saharan Africa.

Benefits

• Subsidised health insurance for you and your dependents, and retirement contributions (both vary from country to country).
• 6 months of fully paid parental leave and subsidised fertility assistance.
• Flexible vacation, with most folks taking between 21-30 days per year.
• $10,000 annual charitable donation matching.

Key Details

This is a fully remote role. Candidates must be based in one of our talent hub countries (UK, Spain, USA, Canada, Kenya, and Ghana) or in one of our operating markets in Africa including Senegal, Côte d'Ivoire, or Burkina Faso.

Wave is a distributed team, and we fund up to three in-person get-togethers a year, in line with Wave's travel policy.

Remote team members are expected to travel to our operational markets (e.g. Senegal or Côte d'Ivoire) at least once per quarter. Exceptions apply, but we’ve found this key to understanding our users and product.

Our salaries are competitive and are calculated using a transparent formula. For this role, depending on your level and location, we offer a salary between $142,200 - $203,300 USD, plus a generous equity package.