[Hiring] Product Manager II @Panopto

Role Description

To enhance our team, we are seeking an experienced midlevel Product Manager to lead the creation, definition, and development of innovative business concepts, feature concepts, and customer experience concepts.

In this role, you will have the opportunity to do the most impactful work of your career, elevating your craft while contributing to a team that values lifelong learning.

As a Product Manager II, you will:

• Deeply understand market demands in terms of customer outcomes.
• Proactively seek out and analyze available data such as pipeline metrics and user behavior.
• Gather insights from a wide range of sources including customer feedback, industry analysts, and input from various departments.
• Operate with a high degree of independence within an Agile development environment.
• Demonstrate strong project management discipline, driving features from discovery through delivery.
• Collaborate as a team, taking on additional tasks or projects within the scope of your role.

Qualifications

• 8–10 years of product management experience at a software or SaaS company.
• Demonstrated expertise in Agile/Scrum methodologies.
• Strong project management skills.
• Deep domain experience in higher education / EdTech, corporate learning & development (L&D), media / video infrastructure, or platform integrations.
• Strong analytical skills.
• Excellent communication and collaboration skills.
• Deep understanding of market demands and customer outcomes.
• Ability to conduct post-mortems and analyze existing features.
• Experience utilizing industry journals, publications, competitive datasets, and other data sources.
• Proactive problem-solving skills.
• Track record of delivering technology products and services that delight customers.

Requirements

• Propose new features/modules based on the analysis of gathered data.
• Identify, understand, and mitigate risks to the product roadmap and plans.
• Develop and present the product roadmap to internal and external stakeholders.
• Create ROI models and business justifications for each product feature.
• Utilize industry journals, publications, competitive datasets, and other data sources to identify and comprehend industry trends.
• Benchmark Panopto’s offerings against competing SaaS solutions.
• Collaborate with internal stakeholders and customers to de-escalate issues.
• Take a consultative approach when working with sales, customer success, and engineering.
• Define the path to deprecation for features that don’t meet customer expectations.
• Conduct post-mortems and share results.
• Own the end-to-end delivery lifecycle of product initiatives within Agile sprints.
• Coordinate cross-team dependencies and manage stakeholder expectations.

Benefits

• Salary range: $110,000 – $120,000 USD per year.
• Eligible for a bonus as part of the compensation package.
• Competitive base pay and a variety of benefit programs.
• Health insurance, flexible spending accounts, retirement savings plans, life and disability insurance programs.
• Programs that provide for both paid and unpaid time away from work.