[Hiring] Product Manager - Core Systems @InRule

Role Description

You will own the platform strategy for InRule’s core systems, ensuring the underlying capabilities of the product evolve to meet measurable customer outcomes identified through our Outcome-Driven Innovation (ODI) practice. This role blends platform strategy with developer- and IT-focused feature ownership. You will partner closely with Engineering, Architecture, Security, and Product to ensure the platform:

• Aligns to prioritized customer jobs and desired outcomes
• Enables AI-native workflows and integrations
• Serves both business users and the Product Lifecycle Support Team (IT)
• Supports durable growth across deployment models

The Challenge

InRule operates across multi-tenant SaaS and emerging containerized environments, while continuing to support long-standing on-premise customers in high-reliability enterprise systems. As AI reshapes integration patterns and developer expectations, we must:

• Modernize delivery across SaaS and self-hosted containers
• Provide clear, low-risk migration paths from legacy deployments
• Unify infrastructure from acquired products into a coherent platform
• Improve governance, observability, and operational visibility for IT teams
• Evolve APIs, SDKs and integrations to support developers, partners, and AI-driven systems
• Align pricing and packaging with measurable platform usage

The challenge is balancing long-term architectural coherence with customer trust, commercial realities, and ODI-validated needs.

What you'll do

• Define and evolve the strategy for InRule’s core systems including runtime, storage, APIs, integrations, governance, and deployment models
• Translate ODI research into durable product capabilities that measurably improve outcomes for developers and the Product Lifecycle Support Team (IT)
• Drive the evolution of SaaS and self-hosted container delivery, including regional hosting and environment management
• Establish clear migration frameworks that allow customers to move from legacy on-premise deployments to modern architectures safely and predictably
• Unify core infrastructure and capabilities across acquired products into a coherent platform foundation
• Own API and SDK strategy to maximize extensibility, partner enablement, and AI integration readiness
• Improve telemetry, usage instrumentation, and operational visibility to support enterprise governance and consumption-aligned pricing models
• Partner with the AI and Data Product Manager to ensure runtime, integration, and delivery capabilities support AI-driven product evolution
• Identify and prioritize platform investments that increase internal engineering velocity and reduce architectural fragmentation

What success looks like

• A clear and durable strategy for InRule’s core systems adopted across Product and Engineering
• Measurable improvements in deployment flexibility and migration confidence for enterprise customers
• Strong developer and IT satisfaction across integration, governance, and operational workflows
• Increased adoption of APIs, integrations, and partner ecosystem capabilities
• Unified platform foundations across legacy systems and acquired products
• Core system capabilities that accelerate AI innovation while preserving enterprise reliability

Qualifications

• 5–10+ years in B2B SaaS product management, including experience with systems, platforms, or infrastructure-oriented products
• Prior experience as a software engineer, architect, or highly technical product leader
• Strong understanding of APIs, distributed systems, SaaS architecture, and containerized environments
• Experience working with developer and enterprise IT personas
• Ability to connect product strategy to measurable customer and business outcomes

Preferred

• Experience modernizing legacy enterprise software or migrating customers to new architectures
• Exposure to usage-based or consumption-aligned pricing models
• Experience integrating or rationalizing acquired products into a unified platform
• Background in high-reliability or regulated environments

Benefits

• Competitive compensation and benefits.
• Flexible work environment.
• The opportunity to build and shape a premium support function with measurable customer impact.
• A collaborative culture with close partnership across Support, Engineering, Product, and Customer Success.
• Professional growth within a scaling SaaS organization.