[Hiring] Product Manager, AI @Meevo

Role Description

As we expand our reach in the beauty and wellness industry, we are looking for a strategic and innovative Product Manager to lead the development and evolution of our AI powered SaaS solutions.

KEY RESPONSIBILITIES:

• Set Direction
  • Find the manual work that front-desk staff, schedulers, and owners do today across scheduling, service menus, commissions, retail inventory, and rebooking.
  • Turn it into agent-first capabilities that deliver measurable ROI, where agents take on the work and operators stay in control.
  • Prioritize ruthlessly on customer impact. Use AI to synthesize customer feedback, usage data, and market evidence, then make the call without waiting for consensus and own the result.
  • Stay current on LLMs, agentic frameworks, retrieval-augmented generation, and tool use.
  • Explain product and AI direction clearly to customers, partners, and internal stakeholders.
• Own the Product Intent and Pod Brief
  • Author the Product Intent before pod work begins.
  • Partner with your Pod Lead to turn the Intent into the Pod Brief.
  • Own user experience decisions but bring in a UX Designer when design system changes are needed.
  • Act as the pod’s single point of intake.
• Build With Customers
  • Spend real time with salon and spa owners, managers, and front-desk staff.
  • Prototype hands-on with Claude at the fidelity the idea needs and no more.
  • Run the weekly Customer Feedback session.
  • Run the weekly Stakeholder Feedback session.
  • Ship valuable increments continuously rather than perfect solutions later.
• Measure and Land Outcomes
  • Instrument each capability against the outcome you declared.
  • Bring the pod’s work and evidence to each checkpoint with your Pod Lead.
  • Own internal UAT with SMEs before any customer sees the work.
  • Treat documentation as a pod deliverable.
  • Partner with Product Marketing well before launch.
  • Pull in help across Meevo as the work needs it.

Qualifications

• 5+ years in product management, with at least 2 years shipping AI/ML-powered products to production.
• Domain experience in a vertical SaaS business management platform, including hands-on work with integrated payments.
• Agent-first thinking: you frame problems as tasks AI agents can take on, not just features for people to click.
• Builder mentality and speed: you co-create with engineers, prototype, and ship continuously.
• Fast domain learning: you can get fluent in how salons and spas actually run without months of ramp-up.
• Clear communication with audiences ranging from front-desk staff to executives and investors.
• Experience defining and tracking metrics tied to business outcomes such as retention, utilization, adoption, and revenue.

Requirements

• Experience at software companies serving salons, spas, wellness, hospitality, or other appointment-based businesses, ideally in vertical SaaS.
• Hands-on, shipped work with LLMs, agentic systems, RAG, or AI workflow automation.
• Experience at a growth-stage or PE-backed SaaS company moving from traditional software to AI-native products.
• Understanding of API-first, cloud-native architecture and how it shapes what can ship fast.

Benefits

• Paid Time Off (PTO) and Holidays: 3 weeks of Paid Time Off (PTO) that begins accruing with every pay period from your very first day, plus ten (10) paid holidays throughout 2025, five (5) paid sick days, and one (1) personal day.
• Medical, Dental, and Vision Benefits: Subsidized Medical, Dental, and Vision plans with coverage kicking in quickly.
• Life Insurance: Life Insurance and Accidental Death & Dismemberment (AD&D) fully covered by Millennium Systems International.
• Long-Term and Short-Term Disability Insurance: Coverage for both Short-Term and Long-Term Disability insurance.
• 401(k) Retirement Plan: 100% match on up to 4% of your contributions.
• Learning & Development Opportunities: Unlimited access to Udemy’s online courses.