[Hiring] Product Manager @Uniguest

Role Description

Help shape the technology that connects hotels, their teams, and their guests. Uniguest is seeking an entrepreneurial Product Manager to own and evolve our Hub product for hotel and resort properties, turning customer insights into capabilities that improve guest and staff experiences and drive company growth.

As part of Uniguest’s Global Product Management team, you will own the product roadmap and guide initiatives from discovery through development, launch, and continuous improvement. You’ll work directly with hotel brands, management companies, and property teams to understand their needs, while partnering closely with engineering, design, and commercial teams to bring solutions to market. This role combines strategic product ownership with hands-on Agile delivery, including managing the backlog, shaping user stories, and advancing integrations across the hospitality technology ecosystem.

If you enjoy solving customer problems, making data-informed decisions, and seeing your ideas translate into measurable results, this role offers the opportunity to make a meaningful impact on a growing hospitality SaaS product.

This is a remote position based in the United States, with occasional travel of up to 15% for customer meetings, customer advisory board meetings, sales kickoffs, and similar events. Regular or weekly travel is not expected.

Qualifications

• Skilled in Agile methodologies and the full SDLC, with strong capabilities in requirements elicitation and translating needs into clear user stories.
• Deep experience with SaaS products, in hospitality or guest‑facing technology.
• Entrepreneurial mindset focused on driving product‑led growth and market impact.
• Strong communication, collaboration, and problem‑solving skills; thrives in fast‑paced, dynamic environments.
• 5+ years in Product Management; familiarity with JIRA and Confluence is a plus.
• Confident working directly with hospitality stakeholders—brand, property operations, IT, and guest‑experience teams - to understand needs and drive meaningful outcomes.
• Experience integrating with property management systems (e.g., Oracle OPERA, Mews) or partnering with major hospitality technology vendors, such as POS, CRM/loyalty, or guest‑engagement platforms.
• Solid understanding of SaaS product management and the Agile lifecycle from discovery through launch and continuous improvement.
• Ability to collaborate effectively with engineering, commercial, and business teams.
• Growth mindset with a passion for learning, experimentation, and delivering innovations that improve guest and staff experiences.

Requirements

• Bachelor's degree in Engineering, Business, Marketing, or relevant field, or equivalent professional experience.
• Ability to travel up to 15% of the time.

Company Description

Uniguest is the global leader in providing highly secure, fully managed customer-facing technology solutions on an outsourced basis to the hospitality, senior living, specialty retail, education, and corporate sectors. Our suite of turnkey consumer-facing technology solutions includes:

• Hardware and software solution packages
• System implementation
• 24/7/365 multi-lingual support for public space kiosks
• Purpose-built kiosks (PC, iMac, tablet)
• Digital signage
• Interactive TV
• Tablets
• Remote printing

All designed to deliver a consistent and safe experience to our clients’ customers.

Uniguest is committed to equal employment opportunity and to providing all people equal access to employment without regard to personal characteristics that are unrelated to their ability, performance, or qualifications. Uniguest prohibits discrimination and harassment against any employee or applicant for employment based on race, color, religion, national origin, sex, sexual orientation, marital status, pregnancy, gender identity, veteran status, disability, genetic information, age, or any other basis protected by law.