[Hiring] Product Manager @Empower

Role Description

The Product Manager creates a customer experience that redefines what customers expect in financial services and gives customers the confidence and trust to achieve their short-term and long-term financial goals. The product team is tasked with defining and delivering the customer experience across our retirement and personal wealth businesses.

• Define a product strategy that identifies opportunities that will have the biggest customer impact, helping our customers achieve their financial goals.
• Own the product roadmap, including both significant short and long-term opportunities for your product and in the context of the broader organizational strategy and goals.
• Bring clarity and structure to ambiguous opportunities.
• Obsess about the product design, partnering closely with Designers to constantly look for opportunities to simplify experience and deliver a better experience.
• Leverage customer research, usability testing, and market research in your strategy to improve likelihood of success and user satisfaction.
• Partner closely with engineering and design to increase team velocity, cohesiveness, and productivity.
• Inspire and influence leadership, peers, and cross-functional partners to drive buy-in and consensus.
• Work closely with cross-functional teams to drive product requirements, manage resources and dependencies, gain approvals (compliance, legal, etc.), and lead the team through key milestones.
• Understand Empower’s business goals, the competitive landscape, and design products that align with our mission and vision.
• Define, analyze, and track key performance metrics.
• Drive decision making through customer insights, agile methods to validate hypothesis, quantitative analysis, and A/B testing.
• Execute at a fast pace with a focus on customer outcomes, the user experience, and learning with limited oversight.
• Constantly challenge the status quo and identify opportunities to move faster and more efficiently.

Qualifications

• Bachelor's degree or equivalent experience.
• 3+ years of experience leading major (digital) direct-to-consumer products and working collaboratively with engineering, design, and research teams.
• Exceptional prioritization and stakeholder management skills, particularly working with compliance/legal partners in a highly regulated industry.
• Excellent communication skills, storytelling, and organizational skills that instills confidence in senior leaders, cross-functional partners, and peers.
• Relentless follow through and commitment to do the right thing and do what you say.
• Detail and design oriented; the details really matter to you.
• Passionate about tackling complicated and impactful customer and business problems.
• Critical, analytical thinker and comfortable analyzing data and pulling out key insights.
• Proven track record of navigating through the full product life cycle, integrating customer feedback in requirements, driving prioritization, and pre/post-launch execution.
• Experience in the fintech industry with demonstrable knowledge of industry best practices.

Requirements

• Normal Office Working Conditions: this job operates in a professional office environment and routinely uses standard office equipment.

Company Description

We are an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to age, race, color, national origin, ancestry, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, religion, physical or mental disability, military or veteran status, genetic information, or any other status protected by applicable state or local law.