[Hiring] Product Manager @Kiavi

Role Description

We're looking for a Product Manager to own the systems that keep Kiavi's loans running after they close: servicing, payments and money movement, valuations, and the vendor integrations behind them. Our internal teams (Servicing, Treasury, Capital Markets, and Operations) are your customers, and the borrowers they serve feel every improvement you ship. You'll own end-to-end execution across several products at once, work independently day to day, and partner with product leadership on the broader roadmap.

You get to:

• Own the back office: Drive products that move real money and real loans: borrower payments, bank account verification, appraisals and inspections, and the data feeds our capital and servicing partners depend on.
• Execute end-to-end: Take projects from early conception through design, development, launch, and post-launch measurement.
• Automate with AI and modern tooling: Find where automation and AI can take manual work off our operations teams, and where a simpler software fix is the better answer.
• Collaborate & facilitate: Collaborate with a dedicated engineering team, driving requirements and engineering prioritization.
• Scale impact: Manage multiple products in different phases of their lifecycle in parallel, from new integrations to keep-the-lights-on improvements.

What you would do:

• Roadmap & backlog: Turn internal and borrower pain points into a prioritized roadmap. Balance new initiatives with production support and operational improvements, and keep a live, refined backlog.
• Money movement & integrations: Partner with Treasury and engineering on bank and payment integrations (ACH, wires, account verification), and with vendors on appraisal, inspection, insurance, and servicing data feeds. Attention to detail is critical as a small mistake means a bounced payment or money movement issue.
• Operational excellence: Triage production support issues to tell real bugs from expected behavior, find the root cause, and turn recurring manual workarounds into product improvements.
• AI product development: Identify where AI meaningfully beats traditional software for our operations teams, and navigate edge cases, accuracy, and adoption.
• Data & metrics: Use data to size problems, model ROI, and define and track success metrics for your areas, including operational metrics such as automation rates, error rates, and time saved.
• Cross-functional leadership: Lead Servicing, Treasury, Capital Markets, Compliance, and Operations stakeholders toward a shared roadmap, and communicate decisions and tradeoffs clearly.

Qualifications

• 2 - 4 years of relevant experience in product management or a related field.
• Completed multiple release cycles and product lifecycles as a PM.
• A good understanding of lending, real estate, and industry dynamics.
• Experience with loan servicing, payments, or financial operations is a strong plus.
• Comfortable working closely with engineers on integrations, data models, and APIs.
• A solid grasp of foundational AI concepts, and the judgment to know when (and when not) to apply them.
• Strong strategic thinking, data analysis, and prioritization skills.
• Excellent communication and stakeholder management, including with non-technical operations teams.
• Able to work fully independently on most day-to-day responsibilities.

Bonus Points

• Experience with loan servicing systems, payment rails (ACH/wire), bank APIs, or vendor integrations.
• Experience working at a fast-growing startup, especially in FinTech or PropTech.
• Experience defining success metrics for automation, machine learning, or generative AI features.
• Experience vibe coding your own projects or for work.
• A technical degree (CS, EE, etc.) or equivalent work experience in a product development-driven environment.

Compensation

Kiavi takes a market-based approach to pay, and pay may vary depending on your location. The expected annualized base pay range for this full-time role to be performed remotely is $140K - $200K. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries. Within the range, the successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions.

Identity Verification Notice

To ensure the security and integrity of our hiring process, all candidates are required to complete a secure identity verification. This process uses biometric and device validation to confirm identity and liveness. All data is handled securely in accordance with our privacy policy.

Protect Yourself from Recruitment Scams

If you are offered an interview or a role with Kiavi, this will be communicated with you through email, via an official email address ending in @kiavi.com or @lendinghome.com. You will never be asked for payments of any kind during the process. We also never communicate with candidates via Whatsapp at any point during the recruitment process. We won’t ask for personal information or data via text message. If you have any concerns regarding how genuine a text message is, please contact your recruiter.

Company Description

• Kiavi is one of the nation’s largest private lenders to residential real estate investors (REIs).
• We harness the power of data & technology to offer our customers a simpler, more reliable, and faster way to access the capital they need to scale their businesses.
• Formerly known as LendingHome, we’re committed to helping REIs revitalize the approximately $25 trillion worth of aged U.S. housing stock.
• Combining our technology and industry expertise, Kiavi has grown to a team of over 500 and has won many awards over the years.
• $30 billion in loans funded.
• 100,000+ projects funded for our customers across the country.
• 49 states + D.C. where we lend to REIs.
• Over 500 employees with competitive benefits and perks.