[Hiring] Product Manager @Hupo

Role Description

Hupo is building AI products that help enterprise banks and insurers improve how their frontline teams identify opportunities, make decisions, and serve customers. This role will take Hupo's agentic automation capabilities from concept to a product line. You'll work at the intersection of AI, enterprise workflows, and regulation — building products that can make increasingly autonomous decisions while ensuring they remain trustworthy, governed, and appropriate for highly regulated institutions.

The decisions you make in this role will help define how Hupo builds and deploys agentic AI across its product suite.

What You'll Do

• Take agentic automations from concept to a product line.
• Own roadmap, prioritisation, OKRs, and outcomes for decisioning capabilities:
• Lead categorization and scoring
• Lead-to-advisor matching
• Renewal and cross-engagement opportunity detection
• Own the governance harness for agentic AI.
• Define how every agentic capability we ship is evaluated, evidenced, and certified before it acts on behalf of a regulated institution:
• Autonomy boundaries
• Human-in-the-loop requirements
• Audit trails
• Evaluation gates
• Design autonomy within regulation.
• Build on shared infrastructure.
• Go deep with enterprise BFSI customers.
• Lead a squad.
• Operate AI-native.
• Use data to define success, track progress, and keep raising the bar.

What Success Looks Like

• Take ownership of key agentic automation capabilities and establish clear priorities, outcomes, and measures of success.
• Develop a deep understanding of Hupo's enterprise BFSI customers and translate their workflows and constraints into product decisions.
• Establish strong foundations for evaluating and governing agentic capabilities as they move from concept into real-world deployment.
• Ship and iterate on products alongside Engineering and Design while maintaining a high bar for safety and evaluation.
• Continuously make thoughtful decisions about where AI should operate autonomously and where human involvement is required.
• Raise the standard for how Hupo evaluates and governs agentic AI.
• Use data and customer outcomes to continuously improve the quality and impact of Hupo's automation capabilities.

Qualifications

• You have built LLM-powered decisioning or automation systems in practice.
• You know how to make an AI system's decisions trustworthy.
• You have sound judgment about autonomy in high-stakes settings.
• You are fluent in the underlying stack.
• You reach for AI tooling by default to compress your own work.
• You thrive in ambiguity and take ownership without waiting to be told what to do.
• You communicate clearly and concisely, in writing and in person.

Nice-to-Haves

• Deep domain knowledge in insurance, wealth management, or financial services sales and servicing.
• Enterprise SaaS experience, especially deploying into large regulated institutions.
• Experience with lead management, CRM intelligence, sales operations tooling, or recommendation and matching systems.
• Familiarity with AI governance frameworks in financial services.