[Hiring] Product Manager @Mark43

Role Description

We are looking for a Product Manager to join our public safety analytics team. In this role, you’ll own both the vision and execution of our analytics product, driving its direction and ensuring it delivers meaningful insights to first responders and agency leaders. You’ll connect the dots between stakeholder needs, technical capabilities, and user impact, making sure our tools help agencies make smarter, faster, and more informed decisions in the field and at the command level.

• Met with public safety professionals to gather insights on how they use our analytics products and translated their needs into product requirements.
• Prioritized backlog items in partnership with engineering leads, making sure upcoming sprints aligned with product roadmap goals.
• Defined user stories and acceptance criteria for new reporting capabilities.
• Partnered with UX designers to refine a dashboard experience based on agency feedback.
• Presented feature adoption metrics to internal stakeholders and used the insights to shape the next iteration.
• Participated in a sprint grooming session and ensured user stories were ready for development.
• Drafted client-facing release notes for newly launched analytics features.

Qualifications

• At least 5 years of experience in B2B SaaS product management.
• A minimum of 2 years working directly on an analytics product.
• Experience working closely with cross-functional engineering teams on technical products.
• Strong communication skills, especially when interfacing with external clients and internal stakeholders.
• Proven success launching products and features into production environments.
• A solid grasp of Agile methodologies and the Software Development Life Cycle (SDLC).

Requirements

• Humble, open, and curious. You seek out feedback, ask good questions, and always look to improve your understanding.
• Motivated and passionate. You’re excited to take ownership of problems and energized by tackling complexity.
• Collaborative and empathetic. You work well with others and advocate for your users, even when it’s hard.

Benefits

• Remote-friendly across approved U.S. states, with offices in New York, Boston, and Manchester, UK.
• Welcoming applicants based anywhere in our approved locations.