[Hiring] Product Lead @Revance

Role Description

Revance is building a suite of innovative commerce and loyalty solutions for consumers and providers within our digital platform ecosystem. We’re seeking a strong, forward-thinking product leader who is energized by challenges, loves solving real consumer/customer problems, building from zero-to-one, thrives in ambiguity, and wants to help shape something entirely new.

As the Product Lead aligned to a pod, you will own the end-to-end strategy, roadmap, and delivery of our B2C/B2B digital loyalty products integrated into our digital platforms per the pod scope - from discovery to build, launch, and continuous optimization. This role requires technical depth, principled decision-making, a high bar for quality, and the ability to lead confidently in uncharted territory. You will collaborate closely with Engineering, Design, Data, and cross-functional business leaders to develop intelligent, seamless digital experiences at speed.

Responsibilities/Essential Duties

• Product strategy & outcomes
  • Define the product vision, strategic bets, and outcome-based roadmap for loyalty and commerce experiences across web/app.
  • Partner with business stakeholders to align product direction with Revance’s broader digital strategy and growth goals.
  • Establish outcome-based OKRs and KPIs/success metrics (enrollments, engagement, retention, LTV).
• End-to-End Delivery & Execution
  • Lead the full lifecycle: discovery → requirements → UX/design → technical development → QA/UAT → launch → iteration.
  • Translate customer, business, and regulatory needs into clear epics, user stories, and acceptance criteria.
  • Drive build quality through strong cross-functional alignment with Engineering and QA.
• Pod leadership & collaboration
  • Serve as the product lead within a cross-functional pod (Engineering, Design, Data, QA), owning prioritization, sequencing, and trade-off decisions required to meet outcomes.
  • Lead and coordinate the work of cross-functional contributors (engineers, designers, data partners, QA, and business analysts) as needed for delivery with or without people management responsibilities.
  • Act as the primary decision-maker for product scope and priority within the pod, escalating only when trade-offs materially impact strategy, timeline, or risk.
  • Facilitate pod ceremonies (planning, standups, reviews, retros) with SCRUM master as applicable and remove blockers to execution.
  • Partner with engineering leaders on architecture, platform dependencies, integrations, and reusable components.
  • Drive rapid iteration and agile development practices to accelerate time-to-market while maintaining quality.
  • Ensure scalability, security, and regulatory compliance across all customer-facing platforms and data solutions.
• Functional Leadership & Enablement
  • Supervise and provide functional leadership to business analysts and developers assigned to the pod, ensuring clarity of requirements, scope, and acceptance criteria as needed.
  • Guide teams through complex problem-solving by breaking down ambiguous needs into clear, actionable product increments.
  • Support consistent execution by reinforcing product standards, delivery expectations, and outcome-based thinking.
• Customer insight, UX, and quality
  • Champion a consumer/customer centric approach: lead discovery, synthesize insights, analyze behavior and market data in close collaboration with business stakeholders.
  • Map end-to-end journeys and identify friction points to create seamless, modern loyalty and commerce experiences.
  • Work with Design to prototype, test, and iterate user experiences.
• Data, experimentation, and optimization
  • Instrument analytics with Data teams to track product performance and guide roadmap decisions.
  • Run experiments (A/B tests, pilots, incremental rollouts) to validate hypotheses and optimize funnel outcomes.
  • Utilize insights to drive continuous product and experience improvements.
• AI-Embedded Product & PM Efficiency
  • Embed AI where it drives outcomes (e.g., personalization, next-best-action, intelligent support, anomaly detection), partnering with Engineering and Data to move from prototypes to production-ready features with clear success criteria.
  • Leverage AI tools to improve PM efficiency (e.g., backlog grooming aids, spec/acceptance criteria drafting, experiment analysis, qualitative-feedback summarization) while maintaining human judgment and governance standards.
  • Define guardrails for responsible AI (privacy, safety, bias checks, human-in-the-loop, fallbacks) and track impact via product OKRs and experiment results.
  • Operationalize measurement for AI features (online/offline evals, A/B tests) and use insights to iterate the roadmap.
• Stakeholder alignment & GTM
  • Partner with Marketing, Commercial, Legal, and CX teams to prepare for launch and ensure cross-functional readiness.
  • Communicate clearly with executives; articulate tradeoffs, risks, and mitigation plans.
• Process and Standards set up
  • Establish product management standards across discovery, requirements, prioritization, release planning, and quality gating to support scalable pod execution.
  • Define and implement repeatable processes for roadmap planning, JIRA, confluence documentation, cross-functional alignment, and sprint delivery.
  • Introduce frameworks and best practices that improve decision quality and speed.
  • Create definition of ready / definition of done, user story standards, and acceptance criteria, JIRA workflow, product charter template, guidelines to ensure consistent delivery quality across pods.
  • Partner with Engineering, Design, and Data to align on shared workflows, handoff expectations, release rituals, and quality standards.
  • Establish consistent intake, prioritization, and execution standards across internal teams and external partners to ensure predictable delivery and quality.
• Vendor & Contractor Management
  • Lead product-side engagement with external vendors and contractors, ensuring alignment to product priorities, timelines, and quality standards.
  • Review vendor deliverables from a product and outcome perspective, providing clear feedback and direction.
  • Partner with Application Engineering, Enterprise systems, Data engineering teams to ensure vendor execution aligns with Revance’s architecture, security, and scalability requirements and standards.

Qualifications

• 8+ years of Product Management with proven experience in B2C/B2B experiences (loyalty, commerce, engagement, or marketplaces).
• Proven success building products from zero-to-one, shipping at scale, and iterating based on results.
• Strong technical literacy; experience partnering with engineering on APIs, integrations, data models, and platform choices.
• Experience with analytics, experimentation, and funnel optimization.
• Ability to lead with clarity, make principled tradeoffs, and drive outcomes in fast-moving, ambiguous environments.
• Exceptional communication, collaboration, and stakeholder management skills.
• Background in healthcare, aesthetics, or regulated industries is a plus (not required).
• Proficient in JIRA, Confluence, Miro, Lucid, Figma, Segment IO.
• Familiarity with Salesforce/CRM, MarTech, loyalty systems, Snowflake, Power BI/Tableau, AWS, Vercel or commerce platforms is a plus.
• Proficiency in Agile/Scrum/Kanban/SDLC methodologies.

Benefits

• Competitive Compensation including base salary and annual performance bonus.
• Flexible PTO, holidays, and parental leave.
• Generous healthcare benefits, HSA match, 401k match, employer paid life and disability insurance, pet insurance, wellness discounts and much more!