[Hiring] Product Lead @British Red Cross

Role Description

As our Product Lead in our UK Resilience department, you’ll work closely with the Head of Strategy & Performance to translate strategic direction into deliverable improvements and solve problems. You’ll shape and lead a team focused on designing and improving services that support people in crisis.

• Support your team to deliver improvements to services that help people in crisis.
• Work with senior leaders to identify the next big challenge we need to solve.
• Meet with partners across the sector to share ideas and learn from others.
• Collaborate with data and tech teams to develop new tools and ways of working.

Qualifications

• Experience leading teams to develop and improve services or products.
• A strong focus on users and communities, and experience of balancing this with organisational needs.
• Ability to work collaboratively across teams and departments, including working with operational teams to make sure products are impactful and adopted.
• Familiarity with embedding agile or product development approaches, preferably in organisations where this is not a consistent way of working across the organisation.
• Confidence working in complex environments and leading change.
• Ability to advocate for BRC and the voluntary sector’s role in building resilience.

Benefits

• Flexible working: Remote and hybrid working, flexitime, compressed hours, and job sharing.
• Holidays: 36 days annual leave (including bank holidays) + option to buy 5 extra days.
• Pension scheme: Up to 6% contributory pension.
• Learning & Development: A range of career & learning opportunities.
• Discounts: Blue Light Discount Card, Tickets For Good & employee benefits platform.
• Wellbeing Support: Peer Supporters, CiC (EAP) & Headspace App.
• Cycle2Work: Lease a bicycle through the scheme.

Company Description