[Hiring] Product Engineer @The Flex

Role Description

We're looking for an ambitious Product Engineer who wants to turn real customer problems into intuitive, reliable software. You'll work closely with founders, designers, and operators to identify what matters, build solutions, and improve them based on how people use them.

What You'll Build

• Shape and scale Base360.ai across the entire short-term rental lifecycle.
• Build customer-facing features, operational dashboards, automation engines, AI-powered workflows, and integrations.
• Connect what users see with the systems behind it, from guest check-in to workflows coordinating reservations, cleaning, payments, and owner reporting.

Your Mission

• Understand Customer Problems: Work directly with property managers and internal teams to understand workflows, identify friction, and decide which problems are worth solving.
• Build Products End-to-End: Take features from idea and prototype through frontend, backend, integrations, testing, and deployment.
• Create Intuitive User Experiences: Work with designers to make complex short-term rental operations easy to manage.
• Create Powerful Automations: Build event-driven workflows that eliminate repetitive work.
• Develop AI-Powered Features: Use LLMs and AI agents to automate guest communication and support pricing decisions.
• Connect the Ecosystem: Build reliable APIs and integrations with platforms including Airbnb, Hostaway, Stripe, Twilio, OpenAI, Google, and others.
• Solve Real Operational Problems: Build solutions for:
  • Real-time reservation and availability synchronization
  • Dynamic pricing intelligence
  • Smart lock access and key management
  • Automated guest communication across channels
  • Guest check-in and upsell journeys
  • Operational forecasting
  • Cleaning and maintenance automation
  • Owner reporting and financial workflows
  • AI-powered monitoring and alerts
• Measure and Improve: Use customer feedback, product usage, and operational results to evaluate what you ship.
• Build for Scale: Make sound technical decisions that balance delivery speed, maintainability, security, and reliability.

Tech Stack

• Python
• FastAPI
• React
• TypeScript
• Supabase
• PostgreSQL
• AWS
• Serverless architecture
• OpenAI APIs
• Twilio
• Stripe
• Docker
• GitHub Actions

Qualifications

• Strong experience building and shipping production software
• The ability to work across frontend and backend systems
• Experience with React, TypeScript, Python, FastAPI, or similar technologies
• Strong understanding of APIs, databases, integrations, and cloud architecture
• A product mindset and curiosity about why users need a feature
• Good judgment around usability, scope, and technical trade-offs
• The ability to turn an ambiguous problem into a practical, working solution
• Confidence working directly with customers, designers, and founders
• The ability to work independently and own outcomes
• Curiosity about AI, automation, and operational efficiency
• A bias toward shipping, learning, and iterating

Bonus Points For

• Experience with short-term rentals, hospitality technology, or property management systems
• Multi-tenant SaaS platforms
• Marketplace businesses and booking channel integrations
• AI agents and workflow automation
• Product analytics and experimentation
• Event-driven architectures
• Supabase
• AWS serverless infrastructure

What Success Looks Like

• You've shipped features that property managers actively use
• Core short-term rental workflows are automated through products you've built
• Customers spend less time on manual administration and repetitive tasks
• Complex workflows become easier to understand and complete
• Integrations move reservations, availability, payments, and operational data reliably
• AI-powered features become part of customers’ everyday operations
• Customer feedback and usage data consistently inform your product decisions
• Your work helps operators grow their portfolios, improve guest experiences, and operate more profitably

Why Join Us

• Build Something Meaningful: Solve problems experienced daily by short-term rental operators.
• Own the Product Outcome: Help decide what to build, how it should work, and how to measure its success.
• Small Team, Massive Opportunity: Work closely with the founders and directly influence the product and technical direction.
• Learn Faster: Solve real-world challenges across product, software, AI, automation, hospitality operations, and scale.
• Performance-Based Rewards: Competitive compensation with substantial upside for exceptional performers.
• Remote-First: Work from anywhere. We care about outcomes, not hours.

This Role Is Not For You If

• You're looking for a slow-paced corporate environment
• You want a narrowly defined role with limited customer or product involvement
• You need detailed specifications before you can make progress
• You avoid ownership and accountability
• You consider a feature finished without checking whether it solves the user’s problem