[Hiring] Product Development Owner @CSC

Role Description

Do you want to build software that removes the manual work tax professionals dread every cycle? CSC Corptax is looking for a Product Owner who pairs strong product fundamentals with a practical, hands-on approach to AI. You will own outcomes for a product area, work with your scrum team inside an agile delivery model, and find ways to eliminate the repetitive data preparation and validation work our clients do today. You will also use AI in your own daily work to move faster from client problem to shipped capability. Some of your work will extend an established product; some will mean shaping a new concept or rethinking an area from the ground up.

If you measure success by client outcomes, like taking apart a messy process to find what can be automated, and see AI as a tool to change how work gets done (not a buzzword), we want to talk with you.

• Own outcomes for your product area:
• Maintain a Now/Next/Later roadmap tied to system year and PI goals.
• Define success metrics before work starts.
• Commit to “Now” scope you can deliver.
• Make clear trade-off decisions when priorities change.
• Shape new concepts and rethink existing areas:
• Take new products, features, and concepts from idea to adoption.
• Rebuild existing areas when the current approach no longer serves clients.
• Make scope decisions with incomplete information.
• Adjust requirements as evidence comes in.
• Say no without stalling the team.
• Eliminate manual preparation and validation work:
• Map how clients prepare, reconcile, and validate data today.
• Identify repetitive, error-prone steps.
• Design product capabilities (automation, rules-based checks, AI-assisted workflows) that remove them.
• Quantify the impact in hours saved, errors prevented, and cycle time reduced.
• Apply AI responsibly in the product:
• Partner with engineering to identify where AI adds measurable client value.
• Define the guardrails a regulated tax environment requires.
• Set accuracy thresholds, test datasets, and evaluation criteria with engineering.
• Use AI to work more efficiently:
• Use AI to draft and refine Features, user stories, acceptance criteria, test scenarios, and release notes.
• Analyze usage data and client feedback.
• Explore the codebase to understand current behavior before writing requirements.
• Run the backlog in an agile framework:
• Write clear backlog items with testable acceptance criteria in Azure DevOps or Linear.
• Lead refinement, sprint planning, PI planning, and sprint demos.
• Identify and manage dependencies across teams.
• Make insight-driven decisions:
• Use product analytics, support case trends, and client research to prioritize.
• Back major roadmap decisions with data.
• Define and review adoption KPIs within 90 days of each release.
• Own the client experience end to end:
• Partner with the escalation owner assigned to your scrum team.
• Understand what clients are reporting about your product.
• Prioritize client issues and write actionable work items for bugs and enhancements.
• Validate fixes through user acceptance testing.
• Apply Corptax UX standards for consistent experiences across products.
• Drive awareness and adoption with go-to-market:
• Work closely with the go-to-market, Product Marketing, and Marketing teams from concept through launch.
• Use feedback to shape priorities.
• Build awareness for new products, features, and concepts.
• Bring client and market feedback back into the backlog.
• Communicate with clarity:
• Present roadmap, progress, and risks to clients, sales, and executives.
• Review client-facing communication for accuracy and tone.
• Raise missed commitments early with a recovery plan.

Qualifications

• 5+ years of recent product ownership or product management experience, or tax and accounting experience with direct involvement in software delivery.
• Undergraduate degree in Accounting, Finance, Computer Science, Information Systems, or equivalent experience.
• Hands-on use of AI tools in daily work, with concrete examples of a manual, repetitive process you automated or eliminated and the measured result.
• Ability to break a complex workflow into discrete steps, identify which steps can be automated or validated by rules, and write requirements for them.
• Experience taking a new product, feature, or concept from idea to adoption, or rethinking an existing area, with requirements that changed as evidence came in.
• Working knowledge of AI limitations (accuracy, hallucination, data privacy) and judgment on when human review is required.
• Working knowledge of agile methodologies and backlog tools such as Azure DevOps, Jira, or Linear.
• Comfort working with data: Excel, basic SQL, and product analytics tools.
• Effective communication with both technical and non-technical audiences, including clients and executives.
• Demonstrated ability to prioritize, manage time, and deliver on commitments, and to make the call to cut, pivot, or stop work when the evidence says so.

Requirements

• Preferred: Corporate tax experience (provision, US or international compliance, Pillar Two).
• Experience with workflow and data automation tools such as Power Automate or Alteryx.
• Comfort reading code or navigating a repository (GitHub) to understand system behavior.
• Experience building reusable AI workflows, prompt libraries, or agents.

Benefits

• Employees are eligible for Success Sharing, bonuses, or commission plans based on role and individual performance.
• CSC offers a competitive and comprehensive benefits package that includes annual leave, tuition reimbursement, referral bonuses, and more.
• As business needs allow, CSC offers hybrid or remote work schedules in alignment with local regulations.