[Hiring] Product Development Analyst @Alight

Role Description

The Product Development Analyst plays a crucial role in shaping Alight's Healthcare Navigation products by providing data-driven insights, conducting thorough analyses, and collaborating with cross-functional teams. This role works closely with Product Managers, designers, engineers, and business stakeholders to identify opportunities for product improvement, define requirements, and support the successful delivery of product enhancements. Insights generated through this role will directly influence decision-making and contribute to improved user experiences, business outcomes, and client satisfaction.

Key Responsibilities

• Collect, analyze, and interpret large datasets to uncover actionable insights related to user behavior, product performance, and market trends.
• Monitor key product metrics, identify trends, and create presentations to effectively communicate findings to stakeholders.
• Collaborate closely with Product Managers to identify areas for improvement in the user experience based on data analysis and client and user feedback.
• Work with stakeholders to gather, document, and refine requirements for new features and enhancements, ensuring alignment with business goals and client needs.
• Assist Product Managers in translating business needs into clear requirements, user stories, acceptance criteria, and process documentation.
• Support backlog refinement activities by helping define, organize, and prioritize product enhancements and development work.
• Participate in Agile ceremonies including backlog grooming, sprint planning, sprint reviews, and retrospectives.
• Partner with engineering, design, quality assurance, and business teams to clarify requirements, resolve questions, and support successful feature delivery.
• Support feature validation and user acceptance testing to ensure solutions meet business requirements and user needs.
• Analyze client, user, and stakeholder feedback to identify enhancement opportunities and continuous improvement initiatives.
• Monitor adoption and performance metrics for newly released features and provide recommendations for optimization.
• Prepare clear and concise reports, presentations, dashboards, requirements documentation, and recommendations to be delivered to both technical and non-technical audiences.

Qualifications

• BA/BS or equivalent work experience.
• Proven experience in product analysis, business analysis, data analysis, or a related role. Health industry or benefits administration experience is a plus.
• Experience with data analysis tools such as SQL, Python, Google Analytics, Power BI, or similar platforms.
• Familiarity with product management principles and practices.
• Experience gathering and documenting business requirements, user stories, process flows, and acceptance criteria.
• Experience working in an Agile software development environment.
• Familiarity with Agile work management tools such as Azure DevOps, Jira, or similar platforms.

Application and Interview

By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight’s employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, credit check, and/or drug test. You will be notified during the hiring process which checks are required by the position.

Alight requires all virtual interviews to be conducted on video. Please be aware that Alight is a camera-on culture and may require occasional travel to one of our physical office locations.

Our Commitment to Inclusion

We celebrate differences and believe in fostering an environment where everyone feels valued, respected, and supported. We know that diverse teams are stronger, more innovative, and more successful.

At Alight, we welcome and embrace all individuals, regardless of their background, and are dedicated to creating a culture that enables every employee to thrive. Join us in building a brighter, more inclusive future.

As part of this commitment, Alight will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact [email protected].

Equal Opportunity Policy Statement

Alight is an Equal Employment Opportunity employer and does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state, or local law. In addition, we take affirmative action to employ disabled persons, disabled veterans, and other covered veterans.

Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship. Applicants for employment may request reasonable accommodations/modifications by contacting their recruiter.

Authorization to Work in the Employing Country

Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not, now or in the future, require sponsorship of a visa for employment authorization in the Employing Country and with Alight.

Salary Pay Range

• Minimum: 75,000.00 USD
• Maximum: 90,000.00 USD

Pay Transparency Statement: Alight considers a variety of factors in determining whether to extend an offer of employment and in setting the appropriate compensation level, including, but not limited to, a candidate’s experience, education, certification/credentials, market data, internal equity, and geography. Alight makes these decisions on an individualized, non-discriminatory basis. Bonus and/or incentive eligibility are determined by role and level. Alight also offers a comprehensive benefits package; for specific details on our benefits package, please visit: Wellbeing and Benefits Selector Page - Alight.