[Hiring] Product Consulting and Technical Client Implementations Advisor @Fiserv

Role Description

As a Product Consulting and Technical Client Implementations Advisor, you will support DNA implementations, conversions, mergers, acquisitions, optimization engagements, and professional services initiatives for financial institution clients. You will partner with clients, implementation teams, conversion specialists, product teams, development teams, and executive stakeholders to configure solutions, validate outcomes, improve delivery processes, and support successful platform adoption.

• Lead DNA implementation and configuration activities for new client implementations, mergers, acquisitions, and strategic consulting engagements.
• Consult with financial institutions to assess business processes, operational workflows, technical requirements, implementation readiness, and platform configuration needs.
• Translate client requirements into scalable implementation designs across DNA modules, product parameters, security settings, user access, workflows, integrations, and supporting applications.
• Design and execute conversion validation strategies, including data mapping, transformation, reconciliation, balancing, quality review, exception analysis, and post-conversion validation.
• Build and maintain Structured Query Language (SQL) queries, validation reports, reconciliation processes, and conversion utilities to support implementation accuracy and data integrity.
• Partner with Product, Development, Technical Services, Conversion Engineering, Operations, and Professional Services teams to resolve implementation issues and improve delivery outcomes.
• Contribute to implementation modernization through reusable assets, documented standards, process improvements, automation opportunities, and artificial intelligence-enabled validation approaches.

Qualifications

• 8+ years of experience supporting core banking implementations, conversions, mergers, acquisitions, or financial technology solutions for financial institutions.
• 6+ years of hands-on experience implementing, configuring, or supporting DNA functionality, modules, workflows, security settings, integrations, or related platform capabilities.
• 6+ years of experience leading client-facing implementation activities, including discovery sessions, solution workshops, requirements gathering, testing support, production readiness, or go-live support.
• 6+ years of experience using Structured Query Language (SQL), Oracle, data analysis, validation, reconciliation, balancing, or technical troubleshooting in implementation or conversion environments.
• 6+ years of experience translating business requirements into product configuration, technical implementation designs, operational workflows, or client-ready documentation.
• Ability to facilitate client discussions, present implementation recommendations, document risks and decisions, and influence cross-functional stakeholders through data-supported analysis.
• Bachelor’s Degree or higher in Business, Finance, Information Systems, Computer Science, or a related field, or equivalent combination of education, related experience and/or military experience.

Requirements

• Experience with DNA Conversion Engine, conversion automation frameworks, validation platforms, or balancing methodologies.
• Experience integrating third-party solutions, ancillary banking systems, or custom applications with core banking platforms.
• Experience creating implementation methodologies, governance frameworks, reusable delivery assets, or knowledge management resources.
• Lean, Six Sigma, operational excellence, or process improvement experience.

Benefits

• Fuel Your Life program to support your physical, financial, social, and emotional well-being.
• Paid holidays and generous time away policies.
• No-cost mental health support through Employee Assistance Programs.
• Living Proof program to recognize your peers’ extra effort with points redeemable for rewards.
• Eight Employee Resource Groups to foster a collaborative culture and expand your network.
• Unparalleled professional growth with training, development, and internal mobility opportunities.
• Medical, dental, vision, life, and disability insurance options available from day one.
• Retirement planning including 401k match and discounted shares with the Employee Stock Purchase Plan.
• Tuition assistance and reimbursement program.
• Paid parental and military leave.