[Hiring] Product Compliance Manager @Quince

Role Description

We are seeking a Product Compliance Manager to build and manage a comprehensive product compliance program across our Home furnishings category. This role will focus on ensuring products meet all labeling, packaging, safety, and regulatory requirements for the United States, Canada, United Kingdom, and European Union.

The ideal candidate has deep experience in product regulatory compliance for home furnishings or consumer products, including:

• Labeling requirements
• Packaging compliance
• Product safety regulations
• Supplier compliance programs

This role will partner closely with product development, sourcing, packaging, quality, and legal teams to ensure regulatory compliance is embedded throughout the product lifecycle.

Responsibilities

• Build and Lead the Product Compliance Program
  • Develop and implement a scalable global product compliance program for Quince Home products.
  • Establish compliance frameworks, policies, and procedures covering product labeling, packaging, and regulatory requirements.
  • Create standardized processes for product compliance review during new product development and commercialization.
  • Build internal compliance documentation, SOPs, and governance processes.
• Regulatory Compliance & Risk Management
  • Ensure all Home products meet regulatory requirements in the US, Canada, UK, and EU, including applicable safety, chemical, labeling, and packaging regulations.
  • Monitor regulatory developments and proactively update internal requirements and policies.
  • Conduct compliance risk assessments and audits to identify potential gaps.
  • Manage product compliance documentation including test reports, certifications, declarations of conformity, and technical files.
• Product Labeling & Packaging Compliance
  • Develop labeling standards for home furnishings including:
    • Law labels
    • Fiber content labels
    • Country of origin labeling
    • Safety and warning labels
    • Care instructions
    • Sustainability claims
  • Ensure packaging meets global requirements including:
    • Environmental and sustainability regulations
    • Recycling and disposal labeling
    • Extended Producer Responsibility (EPR) obligations
  • Work with packaging teams to ensure compliance with evolving global packaging regulations and sustainability requirements.
• Supplier & Product Development Collaboration
  • Partner with sourcing teams and suppliers to ensure compliance requirements are understood and implemented during manufacturing.
  • Develop supplier compliance guidelines and onboarding standards.
  • Review new products to ensure compliance before market launch.
  • Support testing programs with third-party labs for product safety and regulatory compliance.
• Internal Training & Cross-Functional Support
  • Educate internal teams on product compliance requirements and best practices.
  • Develop training materials and compliance tools for product development, sourcing, and merchandising teams.
  • Serve as the subject matter expert for regulatory and compliance questions related to Home products.
• Compliance Monitoring & Documentation
  • Establish compliance tracking systems for product certifications and testing.
  • Maintain product compliance files and documentation required by regulatory authorities.
  • Coordinate responses to regulatory inquiries, recalls, or compliance investigations if needed.

Qualifications

• 6–10+ years of experience in product compliance, regulatory affairs, or quality compliance
• Experience in home furnishings, furniture, textiles, or consumer products
• Deep knowledge of regulatory requirements across multiple markets including:
  • United States
  • Canada
  • United Kingdom
  • European Union
• Experience with:
  • Product labeling requirements
  • Packaging compliance
  • Product safety regulations
  • Supplier compliance programs
• Experience managing third-party testing and certification programs
• Strong cross-functional collaboration skills
• Experience building compliance programs in a high-growth retail or e-commerce company
• Knowledge of regulations such as:
  • REACH
  • California Prop 65
  • Furniture flammability regulations
  • Textile labeling requirements
  • EU packaging directives
• Experience with compliance management systems or PLM tools

Benefits

• Joining Quince means being part of a mission-driven team reshaping retail.
• You will work alongside talented colleagues, tackle meaningful challenges, and contribute to building a more sustainable, accessible future for customers and partners alike.

Equal Opportunity & Hiring Integrity

Quince provides equal employment opportunities to all employees and applications for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran or military status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Quince is committed to providing reasonable accommodations to qualified individuals with disabilities. If you need a reasonable accommodation to complete your application or to perform the essential functions of a role at Quince, please let us know by completing this accommodation form. We review all requests individually and will work with you to determine appropriate accommodations on a case-by-case basis.

Employment is contingent upon successful completion of a background check. Quince will conduct background checks in compliance with applicable federal, state, and local laws.

Security Advisory: Beware of Frauds. At Quince, we're dedicated to recruiting top talent who share our drive for innovation. To safeguard candidates, Quince emphasizes legitimate recruitment practices. Initial communication is primarily via official Quince email addresses and LinkedIn; beware of deviations. Personal data and sensitive information will not be solicited during the application phase. Interviews are conducted via phone, in person, or through the approved platforms Google Meets or Zoom—never via messaging apps or other calling services. Offers are merit-based, communicated verbally, and followed up in writing. If personal information is requested to initiate the hiring process, rest assured it will be through secure and protected means.