[Hiring] Product Commercialization Manager @GHX

Role Description

GHX is seeking a strategic, systems-oriented Product Commercialization Manager to own and elevate the end-to-end commercialization process across our portfolio, including pricing, SKUs, process and tool management. The role serves as the connective tissue between commercial strategy and operational execution — driving efficiency, scalability, and data integrity across the entire product commercialization lifecycle.

The right candidate brings both operational rigor and transformational vision — someone who can rationalize a complex SKU library, redesign product commercialization operating system using AI-powered automation, and build governance frameworks that enable faster, more precise market entry. Someone who is enthusiastic about managing projects but also willing to roll up their sleeves and do the work. A personable, determined individual who enjoys leading and facilitating cross-functional collaborations will thrive in this role.

Responsibilities

• Commercialization Process Ownership
  • Own the end-to-end commercialization process — from product definition through SKU creation to Launch.
  • Establish and continuously improve SOPs, tooling configurations, and business rules.
  • Partner with Product Management to translate new offerings into sellable, billable constructs.
  • Define, monitor, and report on SLAs, KPIs, and quality metrics for commercialization activities.
  • Stay current on AI and ML capabilities in CPQ; proactively surface forward-looking recommendations.
• SKU Management & Catalog Governance
  • Own the full SKU lifecycle in CPQ (currently Conga).
  • Lead a structured cross-functional SKU audit; rationalize the catalog and present findings.
  • Partner with Product, Finance, and Sales to ensure every SKU maps to a clear commercial purpose.
  • Own the AI and automation innovation roadmap for SKU and commercialization processes.
• Cross-Functional Collaboration & Strategy
  • Serve as the connective tissue between Product Management and all partner functions.
  • Contribute to pricing strategy and monetization model design.
  • Coordinate launch readiness for new products and pricing changes.

Key Competencies

• Translates business objectives into commercialization strategies.
• Understands SaaS business models, subscription economics, and ARR/MRR dynamics.
• Designs scalable, end-to-end commercialization processes with an automation-first bias.
• Uses quantitative analysis and operational data to identify problems and evaluate trade-offs.
• Sets clear goals, tracks progress rigorously, and communicates status proactively.
• Builds trust across Product, Sales, Finance, Legal, and Technology.
• Anticipates resistance to change and designs enablement strategies that drive adoption.
• Actively explores and applies AI and automation to commercialization challenges.

Qualifications

• Bachelor’s degree in business, Finance, Operations, Information Systems, or a related field; or equivalent professional experience.
• 5+ years of progressive experience in product operations, revenue operations, deal desk, or commercial program management within a B2B SaaS company.
• Demonstrated hands-on experience with Salesforce Conga (Apttus).
• Proven track record leading cross-functional process improvement or transformation initiatives.
• Excellent written and verbal communication skills.
• Project management discipline: ability to manage multiple concurrent workstreams.
• Willingness to travel quarterly for team meetings (approximately 10-20%).

Preferred Qualifications

• Familiarity with AI and automation concepts as they apply to commercial operations.
• Experience conducting SKU, product catalog, or similar rationalization audits.
• Prior involvement in a quote-to-cash re-platforming or major system migration.
• Proficiency with BI and analytics tools such as Sigma or Power BI.
• Any of the following certifications:
  • Salesforce Certified CPQ Specialist or Salesforce Certified Administrator
  • Conga CPQ Product Administration Certification (Level 1 or Level 2)
  • PMP, Agile/Scrum, or SAFe® Product Owner / Product Manager certification

Benefits

• Health, vision, and dental insurance
• Accident and life insurance
• 401k matching
• Paid-time off
• Education reimbursement

Company Description

GHX: It's the way you do business in healthcare. Global Healthcare Exchange (GHX) enables better patient care and billions in savings for the healthcare community by maximizing automation, efficiency, and accuracy of business processes.

GHX is a healthcare business and data automation company, empowering healthcare organizations to enable better patient care and maximize industry savings using our world-class cloud-based supply chain technology exchange platform, solutions, analytics, and services.

GHX is privately owned, operates in the United States, Canada, and Europe, and employs more than 1000 people worldwide. Our corporate headquarters is in Colorado, with additional offices in Europe.