[Hiring] Product Associate / Product Manager, Training & Enablement @GiveDirectly

Role Description

GiveDirectly is planning to grow delivery roughly tenfold by 2028. Getting there means changing our programs faster and more often than we ever have:

• Consolidating country programs onto a small number of common Salesforce builds through 2027.
• Layering on new enrollment models — large-group barazas, remote and self-enrollment — from 2028.

Your role will involve translating new survey designs, program changes, and system releases into:

• Training materials
• Live training sessions
• Demo videos
• Release notes
• Internal communications pitched at the right level for each audience — from Country Director down to Field Officer.

We are looking specifically for someone who has been a Field Officer or held a directly equivalent frontline role.

Your work will support the consolidation of country programs onto common Salesforce builds and absorb 2028 pilot material as those designs become real.

We work across English, Portuguese, and French. Materials that only exist in English do not reach Mozambique or DRC, and translating them after the fact is slow and lossy.

Qualifications

• Exceptional alignment with GiveDirectly Values.
• Active demonstration of core competencies: emotional intelligence, problem solving, project management, follow-through, and fostering inclusivity.
• Prior experience as a Field Officer or in a directly equivalent frontline data-collection or enrollment role.
• Excellent written English: clear, short, and organized.
• Professional working proficiency in Portuguese or French.
• Experience producing training or instructional material.
• Ability to translate technical or system changes into plain, practical instruction.
• Organized and self-directed enough to run a queue of requests from several stakeholders.
• Willingness to travel to field sites, including rural and low-infrastructure locations.

Requirements

• Comfort recording and lightly editing screen-capture demo videos (e.g., Loom or similar).
• Familiarity with GiveDirectly's core systems — Salesforce, CommCare, Call Center Studio.
• Experience writing release notes, product documentation, or change communications.
• Formal training in instructional design or adult learning.
• Experience delivering training across languages, or working with interpreters and translators.
• Progression from Field Officer into a supervisory role (AFM/FM).

Benefits

• Base Salary: $46,930.
• Bonus at Target Performance: 10% of base salary.
• This role is fully remote, with salary benchmarks provided during the hiring process.

Company Description

GiveDirectly has delivered more than $1B in cash directly to 2+ million people living in poverty across 15 countries since 2011. We believe cash transfers are one of the most scalable, cost-effective, and dignified forms of aid, with the research to back it up.

Our culture is candid, analytical, and non-hierarchical. We support high ownership and real professional growth.

We are one of Time100’s Most Influential Companies of 2026.