[Hiring] Product Analyst @BCD

Role Description

The Product Analyst evaluates and improves the user experience across digital products by researching user behaviors, needs, and pain points. Through data analysis and usability testing, they generate insights and collaborate with design, development, and product teams to deliver actionable recommendations that enhance usability, accessibility, and overall customer satisfaction.

What You'll Do

• Conduct user research, usability studies, and data analysis to identify trends and opportunities for improvement
• Analyze user interaction data and feedback to inform design decisions
• Collaborate with UX designers to review concepts and provide input for mock-ups, wireframes, user flows, and prototypes
• Ensure compliance with accessibility standards and best practices
• Provide actionable insights to stakeholders to improve product functionality and user engagement
• Monitor and report on UX metrics and KPIs to measure success and impact
• Gather requirements and write clear, actionable user stories
• Facilitate and participate in activities with internal business partners to gather business needs and requirements
• Assume and perform other duties and responsibilities, not specifically outlined herein, as is proper and inherent to the position

Qualifications

• Prior experience as a Product Analyst supporting User Experience (UX) initiatives
• Strong analytical and problem-solving abilities
• Skilled in UX research, usability testing, and data visualization
• Familiar with design tools (Figma, Sketch) and analytics platforms
• Knowledge of accessibility standards and UX best practices
• Strong presentation skills for sharing findings with stakeholders
• You are an excellent communicator and team collaborator
• Exceptional verbal and written communication skills in English
• Experience with advanced User Experience research techniques (e.g., eye-tracking, A/B testing) is a plus

Benefits

• Flexible working hours and work-from-home or remote opportunities
• Opportunities to grow your skillset and career
• Work at the forefront of travel technology and help shape the future of business travel
• Generous vacation days so you can rest and recharge
• A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools
• Travel industry professional perks and discounts
• An inclusive work environment where diversity is celebrated
• Work From Anywhere opportunity for 60 days per year

Company Description

BCD Travel creates connections that move people and ideas forward. Through open technology and trusted human expertise, we help companies and people navigate change, simplify complexity and make confident decisions about how and when they travel. Our intuitive digital experiences for every stakeholder power journeys that fuel success and drive progress. With 15,000+ dedicated team members serving clients in 170+ countries, BCD is shaping a more sustainable future for business travel. Industry-leading meetings and events management and a global consultancy complete our suite of solutions and services. In 2025, BCD achieved $24.4 billion in sales.

For more information, visit www.bcdtravel.com .

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